I booked this room with very specific purpose to accommodate my children who had been driven all the way from Newcastle by my ex for a arranged access visit. When I arrived at the hotel I was told that due to a overbooking problem there were no family rooms available so I was given a twin room rather than the family room id booked. Quite rightly so my ex refused to split the children as it would be unfair to chose one child to stay out of three. Thanks to Holiday Inn Express a much planned for visit from my children was ruined I ended up staying there alone and my ex ended up taking the children for the night booking a last minute family room elsewhere at three times the cost of my booking with HIE as I did not have enough money to rebook elsewhere. Three very upset children due to your incompetence and greedy overbooking systems.
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- Also Known As:
- Holiday Inn Express Harlow Essex