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Holiday Inn Express Harlow
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Reviews (422)
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All reviewstown centrebus stationtaxi rankbeansmulti story car parkmulti storey next doorgreat showerone way systemcentral locationcar parkingpizza hutair conditioningclean hotelnice breakfastcheck in was quickbusiness staybudget hotel
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383 - 388 of 422 reviews
Reviewed February 17, 2013

After a rerally terrible drive up from the south coast in awful conditions I was pleased to arrive here. Whilst not particularly well signposted, it wa a New Building, very well appointed, with friendly welcoming staff. The only drawback is the "on site" car park is very small.The Hotel has an arrangement with NCP next door to leave cars, but when I returned to retrieve mine @8am the following morning I was met with a torrent of abuse from an NCP employee who apparently only knew a few words of English "Your car is parked illegally you will be fined" (not the hotels fault, but something that needs to be addressed) Otherwise a very enjoyable stay with IHG as usual.

  • Stayed: February 2013, traveled on business
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Thank WiseowlPortsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this reviewResponded February 18, 2013

Dear Guest,

Thank you for your stay at Holiday Inn Express Harlow. We are happy to hear you enjoyed your stay. With regards to the NCP parking issue, we will definitely forward your comments to NCP management and discuss on how we can improve the service.
Once again, thank you for your feedback and hopefully will see you soon!
Sincerely Yours,
Viktorija Stanciukaite
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

Myself and my Husband stayed at your hotel on the weekend on the 2nd Feb, After a 3 hour drive we arrived and we found your staff to be polite and welcoming. The rooms were lovely, You can tell its a new hotel but it was so clean and tidy and the shower was fantastic.
The breakfast was self service but it had every thing you could ask for. All in all value for money and a lovely hotel. Please keep up the excellent standard.

Room Tip: I found the hotel to be very quiet
  • Stayed: February 2013, traveled as a couple
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Thank Jo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this reviewResponded February 18, 2013

Dear Guest,

Thank you for your recent stay in Holiday Inn Express Harlow. We are glad to hear you enjoyed your stay and hope we will see you coming back soon!.
Sincerely Yours,
Viktorija Stanciukaite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

This is a new Holiday Inn and pristine. The staff were very helpful and the rooms typically clean and roomy. I thought the shower room was very modern and spacious. The breakfast is standard Express issue, I just wish the chain supplied good butchers sausages instead of the lap less mass produced tasteless ones provided. I have learnt not to have them!

  • Stayed: January 2013, traveled on business
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Thank MPB999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this reviewResponded February 18, 2013

Dear Guest,

Thank you for your kind feedback for Holiday Inn Express Harlow. We will definitely forward your comments to the head office and see how could we improve breakfast quality.
Meanwhile if there is anything else you would like to discuss further, please do not hesitate to contact me back.
Sincerely Yours,
Viktorija Stanciukaite
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

A new hotel with well-fitted rooms and a really good breakfast (available to guests and non-guests).

Good wi-fi in reception area.

Viktorija, the General Manager, was very helpful.

Recommended if you want somewhere to stay in the centre of Harlow

  • Stayed: January 2013, traveled on business
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Thank irhudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this reviewResponded February 18, 2013

Dear Mr. Hudson,

Thank you for your kind feedback about Holiday Inn Express Harlow. Hope will see you soon!
Sincerely Yours,
Viktorija Stanciukaite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

Stayed here last night (26th Jan) for 1 night in a double bedroom. The staff at the check in desk were friendly, and the room itself was very clean and quite spacious. It had a huge double/walk in shower and we liked the blue lights in the bathroom - this was much nicer on the eyes when getting up in the middle of the night! The room came with a flatscreen TV, which was mounted to the wall and could be adjusted, which was good.

We had breakfast elsewhere, so I can't comment on the breakfast there, which was included in the price. The hotel is in the town centre so only a short walk away from shops and from restaurants including Frankie and Benny's, Pizza Hut, and Nandos.

Only complaint really was that the bed was a little small.

  • Stayed: January 2013, traveled as a couple
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Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXHARLOW, General Manager at Holiday Inn Express Harlow, responded to this reviewResponded February 18, 2013

Dear Guest,

Thank you for your recent stay in Holiday Inn Express Harlow. We are glad to hear you enjoyed your stay and hope you will be staying with us again.
Sincerely Yours,
Viktorija Stanciukaite
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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