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“Wedding reception, party and overnight stay”

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Sketchley Grange Hotel & Spa
Ranked #3 of 3 Hotels in Hinckley
Leicester, United Kingdom
1 review
“Wedding reception, party and overnight stay”
Reviewed September 16, 2013

In the run up to the wedding, the planner couldn't have been more helpful. On the day we felt thoroughly taken care of at the hotel, and the venue and food were very good. The MC really looked after us, always enquiring if all was going well and if there was anything we needed. We were impressed with her attention to detail.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 20, 2013
I will pass on your positive comments to those who helped make it a memorable day. Thank you for taking the time to share this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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973 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 14, 2013 via mobile

We visited the hotel not long ago on August Bank Holiday and had a great stay. We saw the offer on groupon £59 for a night, breakfast and spa facilities and thought why not! After reading some reviews and speaking to the hotel over the phome we decides to upgrade to a suite in the new contemporary wing of the traditional hotel! Fantastic choice, the room was modern, very spacious, big seating area with a beautiful bathroom. We had difficulties with the heating, seemed to only blow cold however one phone call to receptiom and this was solved by a very friendly, helpful gentleman - looked like the manager?

We spent a little time in the room before heading to the 'Roman Spa Facilities' for a swim, jacuzzi, steam room and sauna. Again not let down, great facilities, pool was a lovely warm temperature and a nice atmosphere. Very clean aswel, due to the on site cleaner doing a great job. Awesome start to the bank holiday.

We decided to eat in the restaurant as they boasted a luxurious menu. The restaurant itself could do with some work as it was canteen esq. Perfect for breakfast but not very romantic. I reccomend a dimmer switch and some plush chairs. Food was good though, the mrs loved her blueberry creme brulè!

Comfy bed, good sleep. The only downside was having to wake up for breakfast. I wasn't too impressed with breakfast finished too early 9:30am!! Runny scrambled egg, didn't agree with the sausages and toast was cold. However, the mrs loved hers - maybe the early start put me off.

All in all 8/10 i would return, and have recommended to others, could easily be a 10/10 with improvements to the restaurant/dining.

Stayed August 2013, traveled as a couple
Helpful?
2 Thank Kayjay90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 20, 2013
We are pleased you enjoyed your stay and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 12, 2013

we had seen mixed views about the sketchley grange, but saw a groupon offer; as it was near family,so we thought it was ideal.we only had breakfast , which was excellent, good quality produce and we complimented, the staff; which are all good and efficient.the room was spacious, with large bathroom.it is not on an industrial site, as someone had mentioned.
the downside is the noisy fans, from other rooms, which seem to go on for ever; waking you in the night.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jean j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 20, 2013
Nice to note you found the hotel to better than some of our past reviews.A change of ownership recently is helping to take the hotel forward.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telford, England, United Kingdom
1 review
Reviewed September 11, 2013

What a pleasant experience, I visited the hotel for a conference and the facilities, service and overall experience was excellent. The food was good, the staff very helpful and friendly and the rooms comfortable. I will be recommending the hotel to colleagues and we will be using it in future as a venue of choice for meetings.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 20, 2013
Great to hear you enjoyed your recent visit.Many thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013 via mobile

Myself and a friend came last minute just to use the spa for the day, we though it was a bargain for 20 pounds. had access to the gym, sauna, steam room, swimming pool, relaxation room and jacuzzi. the staff were attentive and welcoming. greeted with a smile and was given clean robes and towelseach and complimentary drinks a nibbles.

facilities were very clean and we met a young man in the steam room who had just finished his shift, he was very polite!

I would definately recommend as I thought it was brilliant, see you in october. keep up the good work!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itstashargh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 6, 2013
Great to hear you enjoyed your time at the hotel.Look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northants
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 30, 2013 via mobile

We stayed here for one night and were upgraded to a larger room as compensation for the pool being closed for maintenance. We did not use the spa or eat our evening meal in the restaurant. We did have breakfast in the hotel. The cooked was fine the continental was lacking in choice. The male waiter (?) was polite but the two young girls were in attentive and both looked like you'd have to pay them to crack a smile.

Our room (£170 a night on the board) was in the new extension and very spacious. First impressions were good and it had a modern and trendy feel to it. However, we soon started to notice the lack of care and attention that had been paid to the room.

My husbands bedside lamp had no bulb.
There was a line if dust along the tiles in the bathroom you could write your name in.
Dirt along the edge of the shower.
Paint splatters all over the doors and wardrobe doors.
Missing grout in the floor tiles.
No door frame at all in the bathroom!
A hairdryer with wires hanging out

Plus points:
Large and spacious
Trendy furnishings
Comfy bed
Excellent power shower

We are not ones to write on here without speaking to the hotel itself so we made sure we spoke to the receptionist before we left and she did write down our constructive criticisms.

We do feel that the hotel had the potential to be lovely. It just needs a proper clean, some good maintenance and happy staff.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LCD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 6, 2013
Firstly let me apologise for not meeting your expectations of the hotel.I am aware that we need to improve in some areas and that is currently being addressed with those concerned.I will share your observations with the team and thank you for taking the time to post them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbiggin-by-the-Sea, England, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 28, 2013

We were booked for a weekend for a dozen girls. We had a lovely wkend! The rooms were fabulous and cleaned and fresh linen/towels each morning, with lovely comfortable beds. Had a lovely spa day inc treatments on one of the days. We were very happy with everything and the reception staff were very friendly and helpful. The food in the restaurant was lovely with very friendly waiting team. I have looked at other reviews and feel **If you are looking for problems you will find some** no place can be perfect!!

Room Tip: we had a twin room which was two large beds, a/c was in room to be controlled by ourselves as needed...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndiePerenti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSketchleyGrange, General Manager at Sketchley Grange Hotel & Spa, responded to this review, September 6, 2013
Really nice to hear your group enjoyed your recent visit to the hotel.Thanks for passing on your views and we look forward to being of future service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sketchley Grange Hotel & Spa

Property: Sketchley Grange Hotel & Spa
Address: Sketchley Lane, Hinckley LE10 3HU, England
Location: United Kingdom > England > Leicestershire > Hinckley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Hinckley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sketchley Grange Hotel & Spa 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Sketchley Grange Hotel And Spa
Sketchley Grange Hotel Hinckley
Best Western Hinckley
Sketchley Grange Hinckley
Sketchley Grange Hotel & Spa Hinckley, Leicestershire

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