Received a spa day and overnight for a birthday treat. Entrance to hotel was badly flooded on our arrival, when we asked about this we were told it was always like that and we would "just have to paddle". Pool and spa areas were a bit sad, changing area had three lights out and was a bit smelly. My daughter also managed to slip and get one of her feet stuck in the drains. The member of staff Angus apologised and said they should have been screwed down, he would see to it. However on our departure they remained unsecured. This area definitely needed upgrading and did not live up to our expectations.
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- Also Known As:
- Windlestrae Hotel Kinross, Scotland