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“Everything was burnt!”

Waterfront Bar & Grill
Ranked #10 of 40 Restaurants in Lerwick
Certificate of Excellence
Cuisines: British, Scottish, Bar, Seafood, Pub
More restaurant details
Restaurant details
Good for: Families with children, Kids, Business meetings, Special occasions, Large groups
Dining options: Brunch, Lunch, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: The Waterfront Bar and Grill at The Shetland Hotel has a wide choice of lunch and dinner options from an exyensive menu of contemporary informal dining; the website has the latest menu online at all times, with daily specials in addition.
Lerwick, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Everything was burnt!”
Reviewed February 23, 2013 via mobile

Was there last night didn't have a starter asked for butterfly chicken took a while to come and when it did it was very dry turned over my garlic bread and it was burnt to a crisp! Asked for mayo when that came it had clearly been sitting out ages was warm n had almost a crust on top, apart from that service was good.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank smouatt156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Visitor rating
    45
    41
    20
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first
Aberdeen, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Lovely”
Reviewed February 20, 2013 via mobile

Lovely feel to the place, modern, stylish and clean. Good food, suits everyone with great selection. Good atmosphere, would definitely recommend.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank katiebax101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Complete Let down.”
Reviewed February 16, 2013 via mobile

Came here looking forward to a good meal, but was let down.

My starter was ok to begin with.
The waiting time for our main course was ages, then when it did come my steak was over cooked, I asked for medium rare and it came well done, it was very tasteless and the pepper sauce was tasteless to, plenty of salt had to be added.
Also wasn't impressed gettin my meal served on a chopping board, if I knew this I would've asked for a plate.

Also we asked for more drinks, then one of the drinks came wrong, and a replacement took an eternity to come, later when we were paying our bill we got charged for the drink we didn't order.

We thought desert would make up for the disappointing Main course, but after waiting 30 minutes we didn't have time to sit around any longer for someone to take our order, the waiter even admitted that they forgot about us.

I would've thought within two and a half hours we would get three courses, but no.

Maybe on another night it would have been different??

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pedro1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lerwick, United Kingdom
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“the waterfront, lerwick”
Reviewed February 15, 2013

meal for 12 here tonight, Natalie , our waitress was very ,very good, the fish and chips was very good, the Mr and i had steak, fabulous, and tested someone elses fishermans pie, absolutely splendid, all in all a very good night, will certainly be back.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chastity-floozie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbar, United Kingdom
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great surprise!”
Reviewed February 12, 2013

The outside of the Hotel is not exactly welcoming but the good served in the Waterfront Grill was to a really good standard. Steak was cooked perfectly - great surprise!

Visited January 2013
Helpful?
Thank Dunbar2873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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