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“Clean, Safe and quiet”
Review of Queens Hotel

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Queens Hotel
Ranked #5 of 6 Hotels in Lerwick
Reviewed January 20, 2013

Ive stayed at a few hotels in Lerwick and this one is fine. OK so the decor is a bit dated but I imagine every hotel in Lerwick is similar. Hotels are for sleeping in - and it was warm, safe, quiet and clean. The best bits of Shetland are the outdoors, scenery and exploring. Staff were really friendly and breakfast was great - with a window seat you can watch seals, birds and the ferry. There was a good selection of cereals etc and then the cooked breakfast was really good and seemed healthy. Evening meal was good too.

  • Stayed: December 2012, traveled on business
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2  Thank Scottish77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded March 7, 2013

Thank you very much for your kind comments and we hope to welcome you back in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 - 122 of 167 reviews

Reviewed October 18, 2012

The initial impression of this hotel wasn't great, distinct smell of damp, when you realise how close to the sea it is, this makes sense, Our room was on the ground floor, and the window opened out to the sea. The decor was a little tired and dated,but rooms were clean and comfortable, and the meals delciious, we had both dinner and breakfast here, Friendly Antipodean staff seemed eager to help at all times.Position was great right in the centre of Lerwick, within walking distance of everything.

  • Stayed: September 2012, traveled with friends
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2  Thank Gems151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded November 5, 2012

Thank you very much for your comments. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

Tired and dated. Paint peeling from windows, wallpaper peeling from walls. Friendly enough staff working in difficult conditions. Not much choice of hotels and demand is high.

This place could easily absorb £1m on refurbishments and bringing it up to date, it has so much potential.

Only thing it has going for it is it's location

Room Tip: There are no rooms that are better than others
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  • Stayed: September 2012, traveled on business
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1  Thank ingin186487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded November 5, 2012

Many thanks for your comments. The hotel is currently undergoing a period of refurbishment at the moment. We hope to have these works done in the near future.

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Reviewed September 25, 2012

In a beautiful old dining room we were treated to a wonderful seafood lunch with some chilled house Chardonnay. We had some superbly cooked Haddock with fries and salad for a very reasonable price. Many other diners remarked on the excellent meals.

  • Stayed: July 2012, traveled as a couple
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2  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded November 5, 2012

Thank you very much for your comments. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

Although on business I only had the 1 nights stay but I could not fault this quaint old establishment.
All the staff who I came into contact with were very pleaant and friendly as all the people in Lerwick are.
The room allocated to me had a nice sea view and it was most relaxing watching the various activities out in the bay, it was very clean and homely and had a comfortable bed,well positioned flat screen tv with freeview and plenty of tea/coffee
The dinner menu had an excellent variety as had the wine list, the starter of mussels in garlic and cream sauce was superb as was my main choice steak with a cream blue cheese again this was cooked to my preference. well done chef. In the morning breakfast matched that of the previous nights menu, well varied and freshly cooked to order
The bar was cosy and had a good selection of beers and spirits
The location of this hotel was handy for the main shopping area and the ferry terminals also local taxi stance and buses

Room Tip: any room but if needing internet access speak to reception prior to tavelling
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  • Stayed: September 2012, traveled on business
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2  Thank Kenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded November 5, 2012

Thank you very much for your comments. We hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2012

Have just returned from Lerwick where I stayed at the Queens Hotel, on arrival I was pleasently greeted at reception and allocated my room very quickly. My room was spotless as was the bathroom, facilities in the room were good and I had free wifi acces to the internet which proved valuable for my trip. The menu for dinner was very good and the food was prepaired to a high standard, there were signs of the decor in the dining area needing redone but the food made up for it, all the staff were welcoming and always had a smile. I will be going back to the Shetlands in the near future and will make my port of call the Queens Hotel at the port of Lerwick, very clean, warm and welcoming.

Room Tip: When I go back I would like a room looking out to the harbour.
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  • Stayed: May 2012, traveled on business
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4  Thank andy25558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded June 12, 2012

Thank you very much for your comments. We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2012

Staff very friendly and helpful, excellent restaurant with good quality food. Breakfast was great also.
Rooms a bit dated, but clean, powerful shower, large ensuite. Good, FREE broadband, plenty of sea views. There on business, but would go back for pleasure.
Bar and staff good also.

  • Stayed: May 2012, traveled on business
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Thank Glenn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter190781, Manager at Queens Hotel, responded to this reviewResponded June 12, 2012

Thank you very much for your positive comments posted here. We hope that we will see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Queens Hotel

Address: 24 Commercial Street, Lerwick ZE1 0AB, Scotland
Location: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #5 of 6 Hotels in Lerwick
Hotel Class:3 star — Queens Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Queens Hotel Lerwick, Shetland Islands

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