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“Warm welcoming staff plus great location”
Review of West End Hotel

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West End Hotel
Ranked #6 of 9 Hotels in Kirkwall
Certificate of Excellence
Reviewed June 22, 2013

Booked 2 nights at the West End Hotel, plus had an additional impromptu stay due to flight cancellation to Sumburgh. Hotel is situated just a stone’s throw from the town centre and cathedral and is about a 30 minute walk from the Highland Park distillery. Feels very much like a family run business, all are very accommodating. Giffie is quite a character! Rooms are B&B style and have everything you need including free WiFi (signal not the best in places but it does work). Food was very good with lots of choice (I was even called and asked if I wanted dinner one evening before they closed the kitchen - how's that for service!?) and breakfast was excellent with a semi-buffet service of the usual cereal, fruit etc...with the option of a hearty cooked breakfast all inclusive. I hired a car and parking was available throughout my stay. Very good, I'd definitely recommend.

  • Stayed: May 2013, traveled solo
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1  Thank Banksyyyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 130 of 257 reviews

Reviewed June 1, 2013

This is a first rate hotel. My wife and I along with my sister, arrived early morning, after a 7.45am flight from a 4 night stay on Shetland and was offered a complimentary cooked breakfast - a perfect start to our 4 night stay on Orkney. Giffie offered us advice on where to go and what to see, thus making best use of our visit. The meals were excellent with a comfortable bar where we spent our evenings unwinding, chatting among ourselves along with the locals. Giffie and Robert were always on hand that added to the homely and friendly atmosphere of this hotel. On our final night it was my wifes birthday and was surprised with a cake and a happy birthday rendition in the bar. Hopefully we will be able to return to Orkney and visit the other adjoining islands at some time in the future, when we will definitely stay at this hotel. Thoroughly recommended.

  • Stayed: May 2013, traveled with family
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1  Thank Doug J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

When i return to Orkney this will be where i'll stay.
The food was delicious,My room was so comfortable,The tables were set to perfection.
The staff were always friendly.
My sister-in-law had a Birthday while we were there and we laughed the whole of the evening thanks to the happy atmosphere Giffie and Robert and other residents provided.
We were given help on where to visit,it was a delight to be in the West End Hotel.

  • Stayed: May 2013, traveled with family
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Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

This is the second time my Sister and I stayed at The West End. We found the Hotel accommodation comfortable and clean. The food in the restaurant was to a high standard with a good selection on the menu. The staff were very friendly and welcoming as were Robert and Giffie the owners. We will most certainly use this hotel again.

  • Stayed: May 2013, traveled with friends
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Thank 252MarionF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

A very warm friendly welcome at this comfortable hotel. Excellent food in the restaurant with very good service. The Eton Mess to die for! Hotel in good position for sight seeing and easy parking, in a quiet part of Kirkwall.

  • Stayed: May 2013, traveled as a couple
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1  Thank maggieal10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

A group of seven academics, we stayed here for six nights and felt it was home from home. Giffie in particular (but also Robert, though he was hampered by his crutches) couldn't do enough for us. Breakfast was re-timed for our early starts, delicious bacon and egg on the more relaxing days, and a wonderful ambience in the bar where Balfour the dog sat on our feet and made us welcome. Our hosts couldn't do enough for us in terms of ordering taxis and giving advice. My room, no. 8, was over the bar and thus not one for someone who wanted an early night, but the quiet music and chat stops at midnight. I would certainly come back here, both on another academic expedition or if I come back as a private citizen.

Room Tip: Room 8 not ideal if you want to go to bed early.
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  • Stayed: April 2013, traveled on business
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1  Thank CarolyneLarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

very enjoyable stop over in kirkwall made all the better with the fantastic service offered by gifford at the west end hotel... i was made to feel extremely welcome on arrival which supported with excellent facilities and i slept soundly in a very comfortable bed... i did not eat in the dining room on the evening although it appeared to be full and the menu did look very appetising... breakfast in the morning was just what i need on a hot plate cooked fresh just for me... will definitely book again on my next trip to kirkwall on business... thank you gifford

  • Stayed: April 2013, traveled on business
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Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West End Hotel

Address: 14 Main Street, Kirkwall KW15 1BU, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kirkwall
#4 Business Hotel in Kirkwall
#5 Family Hotel in Kirkwall
Price Range: $67 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West End Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 
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Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands

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