We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect place for an Orkney holiday”
Review of West End Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
West End Hotel
Ranked #6 of 9 Hotels in Kirkwall
Certificate of Excellence
Reviewed July 21, 2011

Ideally located close to the centre of Kirkwall...the ferries and the buses. Nice , clean room and comfortable bed. The decor is individual but somehow fitting. Robert and Gifford were unfailingly pleasant and did their best to make sure I had a good time. Breakfasts were really nice with a good choice of menu. Nice little bar and a very pleasant little garden.

Room Tip: Try and get a room that's not too close to the passageway doors.......they bang shut.
  • Stayed: July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Patratzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (253)
There are newer reviews for West End Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

177 - 183 of 253 reviews

Reviewed June 20, 2011

Just back from 3 days holiday in this lovely hotel.
Giffie and Robert were so friendly and welcoming.The rooms and the whole hotel is spotless and smells lovely.
Meals are excellent
Bedrooms are very tastefully decorated with a little teddy on the bed to welcome you back to your room - I loved this little extra touch.
Nothing is too much trouble for the owners and certainly recommend it to all.
Great location for town.
Cant rate this hotel highly enough.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank nsteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2011

Giffie and Robert went out of their way to make our stay at their hotel as enjoyable as possible. I'd certainly recommend it

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank patsyRA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2011

I stayed with two friends for a week.The hotel was in an excellent location within easy walking distance of the town centre.The hotel was very comfortably furnished and we found the staff made every effort to make our stay enjoyable.We found the food was of a high quality and the service in the restaurant very good

  • Stayed: May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nigelelgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2011

Located in the building that housed Kirkwall’s first hospital a very short walk from the main (but small) commercial & administrative district of the Orkneys, the West End hotel is not like most hotels. You will remember your stay here. Decoration and furniture is wilfully old-fashioned, so if bleeding-edge fashion is your thing don’t come here. But if you are sick of the institutionalised anonymity of Novotels and Holiday Inns this may be the antidote you need. Judging by the reviews here most people love it; some hate it, but it will not leave you indifferent.

Chintz and clutter prevail; our small suite featured, amongst other things, an (empty) crystal cherry decanter complete with glasses, a set of five decorated urns, a non-functioning carriage clock, a three-bay period glass display case stuffed with silver tea & coffee pots and a porcelain tea set and teddy bears on the beds. Our suite had two distinct rooms; a bed room and a living room with a settee and chairs. The only television was fixed to the bedroom wall, so it was not possible to watch television whilst sitting comfortably. When I pointed out the absurdity of this situation to the owner he said that no one had said that before but he could see my point. The next day a television turned up in the living room. Unfortunately there was no aerial point in the room so an unsatisfactory and unsightly set top aerial was supplied instead, but nonetheless full marks to the owner for a prompt response.

Food in the reasonably-priced restaurant is relatively simple but well prepared and portions are more than adequate. Kirkwall appears not to be a centre of gastronomy and this is probably as good a restaurant as any locally. Breakfasts are freshly-cooked to order.

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank SouthOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2011

Comfortable and very friendly. Located just a few minutes walk from the Cathedral. Robert and Giffie could not have been more helpful and had masses of good advice and information about Orkney. Good value for money.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Fernleigh99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2011

Made to feel welcome from the minute we arrived. The owners are fantastic and show a real interest in their guests, nothing was too much trouble for them. The hotel is the cleanest hotel I have ever stayed in. Breakfast was perfectly cooked and served in a fantastic dining room. Our bedroom was quite small, room 9, but it is a very old building. The en siute had a new shower cubicle, but the sink unit and fixtures were old fashioned. The bed was very comfortable with nice bedding. The company in the bar at night was fantastic with a mixture of locals and guests hosted by the owners. Looking forward to a return visit.

  • Stayed: April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stuartroxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Kirkwall
0.4 mi away
The Ayre Hotel
The Ayre Hotel
#1 of 9 in Kirkwall
370 reviews
0.4 mi away
St. Ola Hotel
St. Ola Hotel
#4 of 9 in Kirkwall
131 reviews
0.5 mi away
Kirkwall Hotel
Kirkwall Hotel
#8 of 9 in Kirkwall
378 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Albert Hotel
Albert Hotel
#7 of 9 in Kirkwall
155 reviews
0.1 mi away
The Orkney Hotel
The Orkney Hotel
#5 of 9 in Kirkwall
278 reviews
10.7 mi away
Merkister Hotel
Merkister Hotel
#1 of 1 in Harray
328 reviews
Show Prices
Show Prices
Show Prices

Been to West End Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West End Hotel

Address: 14 Main Street, Kirkwall KW15 1BU, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kirkwall
#4 Business Hotel in Kirkwall
#5 Family Hotel in Kirkwall
Price Range: $127 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West End Hotel 3*
Number of rooms: 10
Official Description (provided by the hotel):
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda and Priceline so you can book your West End Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing