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“Want to return ot Orkney and the Kirkwall”
Review of Kirkwall Hotel

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Kirkwall Hotel
Ranked #8 of 9 Hotels in Kirkwall
A TripAdvisor Member
Charleston, SC, USA
12
Reviewed July 2, 2006

Orkney was fascinating. The Kirkwall Hotel is a wonderful place to stay. It's not Claridge's, but makes no pretenses to be. The staff were friendly, efficient, and helpful. The restaurant was delightful. The beef was very good and I'd like an order of the onion rings any time. The view of the harbour was mesmerising. If there on a Sunday, please go to the service at St. Magnus. Mac Harley, Charleston, SC, USA

  • Stayed: June 2006
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 - 354 of 380 reviews

Reviewed June 14, 2006

The Kirkwall Hotel we’re told was to have been refurbished and fully renovated, but if it has the results are very disappointing. The first clue is the only lift with doors that have to be closed manually, meaning every time someone doesn’t close them properly, you’re left to walk up or down. Our ‘upgraded’ room overlooking the harbour was drab, totally pictureless, with horrible little printed notes stuck everywhere to provide you details from operating the fuzzy TV to evacuating in the event of a fire. It had only a shower (we didn’t find anyone who had a bath) and instead of proper bath mats, you’re provided with nasty paper mats which are fairly useless as well as wasteful. And bath towels fluffy and decent size, forget! Staff are helpful but the hotel has seen better days.

And by the way, don’t book a harbour view room if you’re staying over Friday and Saturday. The noise from the pub below will keep you awake till around 2am or longer. You have been warned.

7  Thank GulliverM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2005

I enjoyed my stay very much. The staff was friendly and very helpul; I had no problem getting ice for my recently-operated shoulder. My room had a harbour view as I had requested. Dinner was delightful as I had the lamb and their famous DarK Island Ale.

  • Stayed: July 2005
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1  Thank bluemolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2005

The two redeeming features of this hotel were the view of the harbour from my room, and the helpful and friendly reception staff. The rest of the hotel was pretty mediocre.

The bed was one of the hardest that i have ever slept in, although there was some impressive art-deco era furniture, echoing the more grand past of the hotel in the room.

The dining experience was most unsatisfactory: the breakfasts were terrible, lumpy porridge, inedible sausages, runny eggs etc., and the service was extremely poor, with frequent errors, long waits etc. The service was even worse at dinner, and the prices were too high, and did not reflect the quality of the dining room, nor the food served. There was an extremely long wait, and service was ropey. For some reason this restaurant is very popular, and unless you book a table (even if you are staying at the hotel) you will be rudely turned away.

I got woken up at about 7am, by the constant ringing of the telephone in an adjacent room. When i telephoned reception to complain there was no answer. The noise from the road below was also extremely loud, when the windows were opened for ventilation.

Should you decide to stay at the Kirkwall, i would definately request a room in the original building (not the grim 60s extension, which has nasty modern furnishings), and also a room with a harbour room. The best rooms, with high ceilings, big windows and grand furniture seem to be on the first floor, and in the original part of the building (which is an impressive looking building)

  • Stayed: July 2005
    • Value
    • Rooms
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14  Thank PradaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2004

We didnt stay at the Kirkwall Hotel, we were at the Albert Hotel. For four nights we ate in your dining room ( with the springy floor - for dancing).

I could not fault either the staff, the Orkney courtesy or the excellent food - esp the steak pie !- and we were made to feel welcome .

Thank you for making our holiday that much more enjoyable

11  Thank johnlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: August 2017, traveled with friends
Thank Fulvio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
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  • Stayed: August 2017, traveled as a couple
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Thank bianulli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kirkwall Hotel

Address: Harbour Street, Kirkwall KW15 1LE, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#6 Family Hotel in Kirkwall
Price Range: $124 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kirkwall Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Kirkwall Hotel with stunning views to the north is one of Orkney's finest Victorian Buildings, perfectly situated within the historic town of Kirkwall, on the picturesque harbour front, close to the marina and the main shopping area, ideal for business or leisure. ... more   less 
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Also Known As:
Kirkwall Hotel Orkney Islands

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