We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just Horrid”
Review of Instanbul Grill - CLOSED

Instanbul Grill
Cuisines: Turkish
Dining options: Reservations
Restaurant details
Dining options: Reservations
Knutsford, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Just Horrid”
Reviewed September 25, 2013

Glad its gone - possible the worst meal I have ever had. Frozen chicken and rude staff. Looks like it might have reincarnated itself in Altrincham. Take my advice and give it a wide berth...

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cheshirebird71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

22 reviews from our community

Visitor rating
    6
    8
    4
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cheshire
Level Contributor
66 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“What a shame!”
Reviewed June 26, 2013 via mobile

I have done a previous review of the Istanbul Grill which was promising when it first opened, however on our second visit in the last week of May it was farcical/comical and truly chaotic. Not all menu items were available (e.g. Mixed kebabs which should be always available in a Turkish restaurant), food arrived haphazardly, dips didn't come and then 2 portions arrived at once, small beer was overpriced at nearly £4 a bottle. The food as on our previous visit was actually very good, just terribly let down by poor training of staff, no attention to detail and very shoddy service......the upshot? The place has just closed down after only being open a matter of about 4 months citing high rates, if they had the service nailed people would have returned, just hope other potential restaurateurs take heed and prepare, train and demand the highest standards from their team, because if you don't you will not last long in Knutsford, the competition is too good!

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank UriPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mere, United Kingdom
Level Contributor
115 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“High quality Turkish food in Knutsford”
Reviewed June 16, 2013

We visited on a Friday evening and found it about half full when we arrived but full by the time we left. Service ethos was very high and we felt looked after throughout. The food is very typical Turkish/middle eastern, all freshly cooked, high quality ingredients and good spicing throughout. I tried a middle eastern mixed grill with rice, damned impressive! The standout had to be the perfectly spiced kofta.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AlanandNicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmes Chapel, United Kingdom
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Average Food.”
Reviewed June 9, 2013

Food is strictly okay, happy because of the halal options though. Ambience needs improvement, can visit frequently there to eat (because of halal food), but wouldn't want to take my friends there, as the ambience is not appealing.

Visited March 2013
Helpful?
Thank hinaabbas_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yallingup, Australia
Level Contributor
101 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Disappointing.”
Reviewed May 30, 2013

We turned up 'on spec' one Saturday evening a few of weeks ago. The place was less than half full. We stood waiting to be greeted as the four staff were attending to diners. Eventually a guy came over, we asked for a table for two and he asked us to wait near the bar as it would be about five minutes. We looked at all the other empty tables around us and presumed they were reserved. After about 5 minutes the guy came back and took us to one of the empty tables and gave us a menu. I can only presume he was too busy or too bothered to deal with us when we first came in, which gave a poor initial impression. We sat there for about 5-10 minutes. No one approached us to see if we wanted a drink. So we stopped a passing waitress and ordered some. Eventually we ordered or meals which were ok, but on the pricey side as were the drinks. I would have thought that for the prices they charge they would have had a feature oven area where they made their own pitta bread 'in house'. The pitta we had was similar to shop bought packet stuff which had been sliced up. After our mains we had to ask for the desert menu. This was a small A4 sized blackboard which had about five deserts chalked in Turkish, but no prices. We had to call the girl back to explain what each one was (apart from Baklava which we knew). After deserts we asked for the bill. It came with a comments card and my wife decided to fill the comments form out. As she turned it over to write some more a passing male member of staff asked 'What is it, a novel?' We paid our bill and left. We found the whole experience disappointing. This place has been open for some months now and if they want to justify their prices, they need to improve their service. We felt that they were too busy and understaffed to be bothered about us. Knutsford is a town that thrives on the abundance of restaurants, bistros and bars. There is a lot of competition where people can be choosy. There are better places to go which is a shame as we love Turkish food and the Turkish people, but they're missing a trick here and need to improve if they wish to survive and be successful in such a competitive place as the restaurant business.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank prostring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Instanbul Grill also viewed

Ollerton, Knutsford
 
Knutsford, Cheshire
 
Knutsford, Cheshire
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing