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“Best day spa i've visited”

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The Mere Golf Resort and Spa
Ranked #1 of 9 Hotels in Knutsford
Certificate of Excellence
Warrington, United Kingdom
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Best day spa i've visited”
Reviewed October 15, 2013

My wife and I treated ourselves to a day spa at The Mere. Right from the point of arrival this places oozes quality and luxury, allied with excellent customer service, attentiveness and attention to detail.
Even the massage tables are warmed!
A totally relaxing day well worth the cost- I would heartily recommend

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ferg51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren_yates, Public Relations Manager at The Mere Golf Resort and Spa, responded to this review, October 26, 2013
Dear Ferg51,

Thank you for sharing successful Spa experience with us.

I am delighted that you made special mention to our excellent customer service, attentiveness and attention to detail. I will be sure to pass on your kind comments to our team.

We hope that during the cold winter months you will be back to warm up at The Mere.

Kindest Regards

Lauren Yates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
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English first
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

Excellent service, my friends and i visited The Mere a few weekends back and had an excellent time.
We were greeted at reception by a lovely young lady that showed us to our lockers and was very helpful. She gave us a little tour around the spa so we were sure of where everything was. After using all of the facilities (so many to do) we then made our way over to the spa bar, here i had the club sandwich which was very very nice!
After spending the whole day relaxing by the pool, things only got better. We were booked in for our treatments at 5pm and all had the "serenity" each therapist was extremely professional and unlike most spa's really cared about their clients needs. A young lady coral did my treatment and she did an excellent treatment, probably one of the best full body massages that i have ever received! After your treatment you receive a gorgeous sorbet which really adds a nice little touch to your treatment, you are then shown into a room at the end of your treatment with big comfy beds for you to keep relaxing. If your looking for a fun yet relaxing pamper day with the girls then i would highly recommend you book onto one of the "serenity" soon!
Excellent customer service and gorgeous hotel in fantastic grounds

Thankyou for a fantastic weekend.

Rebecca and friends

Stayed August 2013, traveled with friends
Helpful?
2 Thank rebecca h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 10, 2013

Myself and my husband stayed here back in May a couple of months after our wedding reception here back in march, we were desperate to come back and enjoy the Mere again.
We came on the Fizzy Friday offer, and what an offer it is!
We were given a lovely room, with a gorgeous view over Mere, We went straight down and fully enjoyed the spa which we have visited numerous times and we just love, so clean and relaxed.
Before our dinner we relaxed in our room and enjoyed our bottle of prosecco, we then went on to enjoy an amazing two course dinner in the golf house as browns was having maintenance work done, We really enjoyed the club house with beautiful views and the food was gorgeous.
Breakfast the next morning was great, well stocked, hot, lots of choice.
All in all another wonderful stay and will be returning for my husbands birthday in December!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ange-F27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren_yates, Guest Relations Manager at The Mere Golf Resort and Spa, responded to this review, October 11, 2013
Dear Ange-F27

Thank you so much for sharing your wonderful guest experience with us.

I am delighted that once again you both enjoyed your stay with us and hopefully you were able to take home yet more lovely memories.

We look forward to welcoming you back to The Mere Golf Resort and Spa for your husband’s birthday, please do let me know when you re-book and I will make a special note in my diary.

Best Wishes

Lauren Yates
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nantwich, United Kingdom
Level 4 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 6, 2013

Attended a dinner last Friday 4th October 2013, a Celebration, presentation of trophies, 353 people in attendance. An absolute shambles, not enough staff on duty, took over one hour to serve the soup and clear, trying to be too greedy and filling the venues with events without having enough staff on duty to ensure the event went off successfully. It got so late that the coffee was cancelled to allow speeches and presentations. Mere you let your clients down badly, food was good but lack of staff for serving food and drink was a disgrace - shame on you, be warned if booking a large function at Mere.

  • Stayed October 2013, traveled on business
    • Value
    • Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren_yates, Guest Relations Manager at The Mere Golf Resort and Spa, responded to this review, October 7, 2013
Dear Rob S,

Thank you for sharing your review with us, we take all our guest comments very seriously and we are grateful for your feedback.

We would like to take this opportunity to make you aware that at very short notice we had to accommodate a much larger group than originally planned, due to our client’s request.
This unfortunately had an effect on the speed of the service as a direct result.

We are very sorry for the inconvenience this caused on the evening and your comments have been passed on to our Senior Management team for their attention.

Once again, our sincere apologies on this occasion that we weren’t able to deliver the high standards we set.

Yours Sincerely

Lauren Yates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 6, 2013

We stayed here on a Fizzy Friday deal, for my husbands birthday, as we were picking our son up from Manchester airport the next day.

The hotel is amazing from the minute you enter the gateway off the road, come down sweeping through the golf course to the hotel.

We arrived after a horrible long drive on the M6 which took twice as long as it should have, but were greeted by friendly front of house staff, and whilst we were talking about our day, the gentleman behind the desk was discreetly checking us in, so by the time the conversation had finished it was all done, how cool was that.

We were then shown personally to our room, we have stayed in a lot of expensive hotels and this has to be a first. We entered the room and open the patio doors onto a small patio with a large wow, only to find a wedding party outside having pictures on the perfect lawn -sorry!!

The view from our patio door was overlooking the lake and golf course, and has to be one of the best locations we have stayed in.

The room was huge and modern, with a large flat screen TV, tea making facilties and a nice cold bottle of prosecco and glasses in the fridge.

The bathroom was large and modern, with a shower over the bath, lots of lovely goodies for your hair etc.

My husband then used the driving range, before we went for a pre dinner drink in the Browns bar.

The restaurant is sort of intergral to the Reception which is all under a large "canopy" which is the courtyard to the old part of the house, and is amazing, especially in the evening when it is lit and the feeling is really modern and easy eating.....really cool, there was even a gentleman playing a piano discreetly in the restaurant, all adding to the ambience and making if a fabulous evening.

We had pre dinner drinks in Browns bar and we were served by one of the best members of staff ever, a true credit to the hotel. We had a fabulous meal, truly a bargain on the Fizzy Friday deal we then went to look at the spa as we had not had time to use it. The spa staff were extremely friendly and encouraged us to take a look at the pool etc. Needless to say we actually got up at 6.00am the next morning (pool opened at 6.30) so that we could use the facilities before leaving to pick you our son from the airport.

It was amazing, absolutely worth getting up extremely early for.

Breakfast was wonderful, fruits, yoghurts, plenty of fresh juices and a wonderful array of cooked goodies.

Upon leaving the hotel, we bought two MereKat's to remind us of the fab time we had had.

We have never left a hotel regretting that we were leaving, we could happily have stayed another few nights, especially as hubby would have loved to have played a round of golf on the immaculate course.

We have never been to a hotel, with such friendly staff from the Managers down to the Groundsmen on the golf course, to the Gardner and the Housekeeping staff, everybody smiled and spoke to you it was fabulous.

We have talked to our family so much about this hotel that we are all going back for a family break and I for one can't wait.

Thank you so much to all the staff, from the Management down, for the fabulous stay we had we will be back very soon xxxx

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynndy32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren_yates, Guest Relations Manager at The Mere Golf Resort and Spa, responded to this review, October 7, 2013
Dear Lynndy32,

We are delighted to receive this fabulous review of our hotel and for that we are extremely grateful.

I have now emailed you directly to express how proud I am that the team here at The Mere Golf Resort and Spa has contributed greatly towards making your stay a pleasurable experience.

I will make a note of your next visit with us and will personally make sure that you and your family are once again, well looked after.

Thank you for taking the time to not only email directly but also for posting a glowing review.

Best Wishes

Lauren Yates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leek, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 30, 2013 via mobile

My partner and I stayed in the hotel as part of the sparkle Sunday which includes a two course meal (amazing), a bottle of prosecco and breakfast. Set in beautiful grounds, excellent customer service, very clean, large rooms and a top quality spa. I will definitely be staying here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BandNath0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abergele, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 28, 2013 via mobile

Just got back from a great fizzy Friday night at the Mere. Hotel, staff, room, food and spa all great. Looking forward to returning again soon. If you are thinking of visiting, check out the fizzy Friday deal on the Mere hotel web page it is a bargain.

Stayed September 2013, traveled with friends
Helpful?
Thank siwan30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren_yates, Guest Relations Manager at The Mere Golf Resort and Spa, responded to this review, October 2, 2013
Dear Siwan30

Thank you for taking the time to post a wonderful review.

I am very pleased to learn you will be back to stay with us. Keep an eye on our website for our latest offers. The Sparkling Sunday package is also a huge hit!!

We look forward to seeing you again soon..

Kindest Regards

Lauren Yates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mere Golf Resort and Spa

Property: The Mere Golf Resort and Spa
Address: Chester Road, Knutsford WA16 6LJ, England
Phone Number:
Location: United Kingdom > England > Cheshire > Knutsford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Knutsford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mere Golf Resort and Spa 4*
Number of rooms: 81
Official Description (provided by the hotel):
The Mere Golf Resort & Spa is one of Cheshire’s premier resort destinations for both business and pleasure. The resort offers plenty to keep guests occupied and entertained during their visit. Offering 81 luxurious individually designed guest bedrooms, including 10 suites, you will find contemporary interiors, elegant finishing touches and modern amenities. Many of the rooms offer stunning views over The Mere Lake, and the Championship Golf Course. Golf enthusiasts can enjoy 18 holes out on our Championship Golf Course, practise their swing on the North West’s only floating driving range, stop for a bite to eat in its delicious Club Lounge or browse the latest designers clothing lines from Peak Performance and J. Lindeberg in the Golf Shop. Whilst those looking for that ‘me’ time can escape into their award-winning Spa where they can enjoy a selection of spa treatments from facials to full body massages, or take a dip in its heated indoor pool – and health fanatics can enjoy over 50 classes a week. For those looking for local produced food, visit its restaurant Browns for a fine dining experience. With its expansive space, The Mere is the perfect choice for celebrations and events. If you are looking for the perfect setting for a grand wedding, or an intimate celebration in the heart of the Cheshire countryside, the resort offers stunning lakeside views and the choice of four luxury event suites for up to 550 guests. If you’re planning a small business meeting or large scale event at The Mere, there’s plenty of space to meet and great in one of its six event spaces that can cater for up to 700 delegates. It’s located close to both Manchester and Liverpool and easily accessible from both the M6 and M56 motorways. LIVE IN THE MOMENT* Time at The Mere Collection is about a series of incredible moments that go together to make the perfect experience. We invite you to live each of these moments to the full. Goodness knows, life can be hectic, allow yourself to live if only for a weekend, a day, an hour in that moment. The best approach of your life on the 17th or sixty minutes of hot stone gorgeousness. At the heart of The Mere Collection is our devotion to the finest food and drink this country has to offer. Moments to savour, indulge and revel in forever. Let yourself just live in the here and now. It's all we have. It's all that matters. Find your Mere Moment courtesy of The Mere Collection. ... more   less 
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