We attended a wedding on the last weekend in July at Mere. We had a room booked months prior to the event for two nights but when we arrived after a two hour drive, the disinterested reception staff could find no record of this and made little effort to sort it out. We were not the only ones with this problem, reception was full of disgruntled people with no room allocated to them,and despite this obvious mess up on the hotel's part the staff failed to muster an apology let alone a resolution to the problem, i.e., a hotel room for the night. The driving range ran out of balls, the bar service was slow and the food was decidedly average. However the most surprising part was being eaten alive during the wedding reception by insects, not what you expect to find inside a hotel in Cheshire, again the hotel staff seemed completely ambivalent to this problem, I still have the bite marks 10 days later. Other reviews have talked about the wow factor of the location, the hotel certainly does have a lovely setting in the centre of a golf course, but it does help the overall ambiance of the location if you are deaf as the relentless cacophony of planes taking off from Manchester Airport and the traffic noise from the roads surrounding the place hardly make for a tranquil experience whilst outside. The public rooms are dull and uninteresting and the whole atmosphere is that of a chain business hotel, The wedding was fantastic but that was down to the bride and her wedding planner's attention to detail not the efforts of the hotel, who failed to make enough staff available at the reception making the service slow beyond belief.
- Official Description (provided by the hotel):
- The Mere Golf Resort & Spa in Knutsford, Cheshire is the perfect destination for business or pleasure, with expansive conference facilities, golf and spa, set in the heart of the Cheshire countryside. The team are passionate about providing a unique retreat, exceptional service and a luxury experience, at an affordable price. Unlock your passion in one of our 81 individually designed guest bedrooms, including 10 suites where you will find contemporary interiors, elegant finishing touches and modern amenities. Indulge your passion in our award-winning luxury spa with beauty treatments from Carita and Aromatherapy Associates, plus a 20 metre indoor pool, hydrotherapy pool and thermal zone. Or try out the state-of-the-art fitness club with over 50 studio classes to choose from. Consume your passion in one of our 3 restaurants and bars, from the contemporary Browns restaurant to the Club Lounge & Bar which offers panoramic views over The Mere Lake. Drive your passion on the 18 hole championship golf course and practice your skills on the North West's only floating driving range. Present your passion by choosing from flexible 6 event suites, the largest catering for up to 700 delegates. Unveil your passion and make it a wedding or civil partnership to remember, with a range of bespoke celebration and special occasion packages guaranteed to leave a lasting memory. Once you drive through the grand arch into the grounds of the hotel, you enter a haven of good company, fine food, relaxation and world class golf. ... more less
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