We stayed at Cottons for 2 nights the last weekend of December 2012. I can't fault the accommodation, but I have to say that it is probably best not to stay over a weekend if you require a peaceful stay. There were wedding receptions taking place on both days of our stay, and the whole place seemed to be completely taken over by them, much to the detriment of the other guests. The entrance was habitually clogged up with smokers from the wedding parties, which made it an unpleasant through-fare, especially as some people were the worse for wear. Kids were running wild in the corridors, screaming & playing hide & seek up until the early hours of the morning - a member of staff who witnessed this did nothing. Some thoughtless wedding guests had dumped dirty plates & glasses in the corridors, which the busy staff had either not noticed or had chance to clear away. We were told the restaurant wasn't open during our stay, yet we noticed on our return from our drive to a restaurant in Knutsford, that people were dining in it! Unfortunately, they had forgotten to tell us that, because bookings were better than expected, they had decided to keep it open. All this combined to make our visit a poor experience, which was a shame. because I suspect that on an ordinary day, the hotel would be lovely to stay in. After submitting my complaints, the manager did telephone me to apologize and has offered to upgrade us if we ever decide to stay there again. However, (if there was a next time), I would certainly check to see if they were catering for a wedding before I made the booking!
- Official Description (provided by the hotel):
- The 4 Star Cottons Hotel and Spa has unique character and luxurious yet comfortable surroundings, this delightful hotel brings contemporary style into the heart of Cheshire. Set just outside the picturesque village of Knutsford, located just off the M6 and M56 and just 8 miles from Manchester International Airport. ... more less
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- Also Known As:
- Cottons Hotel And Spa
- Cottons Hotel Knutsford
- Cotton Hotel Knutsford
- Cotton Knutsford