Just returned from a 2 day break. Hotel clean, staff friendly, food OK, nothing special - the usual tasty, but tough steak etc. But the thing that spoils this hotel is the parking. Do not use the Southfield Road car park alongside, I was told by reception that if I put £1.20 in the machine I would get parking until midnight the following day. I assumed this meant Premier had an arrangement with the car park - not so, the information is wrong. The ticket ran out at 7 a.m., the attendants are keen and are there at 7, so was my penalty charge of £25! When questioned, reception repeated the instruction but this time I checked the ticket and it was 7 a.m. again. Back to reception - now I was told £1.80 would give me until midnight the next day, not so still 7a.m. This meant getting up at 6.30 the next morning to feed the machine again just as the attendant turned up again, but this time I got the ticket to the car in time. A complaint to reception bought the comment that iI should have parked in the multi storey opposite as it was pay on exit - too late!
- Official Description (provided by the hotel):
- Close to the boutique shops, restaurants and bars of Church Gate, Baxter Gate and Wards End areas ... more less
- Reservation Options:
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