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“Good value”
Review of The Link Hotel

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The Link Hotel
Ranked #2 of 12 Hotels in Loughborough
Certificate of Excellence
Etten-Leur, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good value”
Reviewed June 4, 2014

Stayed one night for business. Clean rooms with modern decoration and great staff.
Not the standard cheap English old style, you see often in English hotels. Free Wifi.
Nice little bar with loads of choices in beer!
Down town, would cost you six pounds with a taxi. University is very near by.

The only downside, is the single glass. Where you will be awake round 6am by singing birds.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Front Office Manager at The Link Hotel, responded to this review, June 29, 2014
Thank you for sharing your experience with us on Trip Advisor. I was pleased to see you had an enjoyable stay with us.

I apologise the singing birds woke you up, hopefully they sang you a nice song. We are currently having a bedroom windows replaced, so hopefully this will keep the birds quiet.

Thank you again for taking the time to write your review.

Kind Regards

Joanne Pullen
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Bury St. Edmunds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 15, 2014

Having stayed in this hotel on business for 2 months I was glad to move out into a hotel with proper beds the so called double bed is 2 singles pushed together so not a comfortable sleep as it was like sleeping on a W.
However the staff were lovely food good free WiFi and clean rooms

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dave l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Front Office Manager at The Link Hotel, responded to this review, June 29, 2014
Thank you for taking the time to write your review.

I was dissapointed to read that you found our mattresses uncomfortable, I'm unsure if you informed us of this throughout your stay, but we would have been more then happy to try and move you to a different room for the rest of your stay.

We are currently purchasing new mattresses into the hotel, so if you do decided to stay with us again, hopefully you would not experience the same problem again.

Thank you again for taking the time to write your review.

Kind Regards

Joanne Pullen
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 21, 2014

The hotel is in a great location if you are visiting the university but would have to consider a taxi if going for a night out. The rooms are clean and large, and the staff friendly and helpful. The hotel is great value for money especially if just for a short stay.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Duty Manager at The Link Hotel, responded to this review, May 19, 2014
Thank you for taking the time to write your review. Your comments have been shared with the team who appreciate such feedback.

We are pleased to see that you enjoyed your stay with us and that you found our staff friendly and helpful. Our reception staff are always willing to book taxis on behalf of guests should they require transport to the town centre.

We aim to be competitive with our prices without compromising quality and am glad to see that you appreciated this.

We hope to have the opportunity to welcome you back to The Link Hotel in the future.

Kind regards

Adam Shea
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 11, 2014

Very pleasant and helpful staff, lovely breakfast, nice surroundings. Only downside is it's not particularly pedestrian friendly. It's a lovely 2-3 km walk from the hotel into the centre of Loughborough, but there's no pathway into or out of the hotel - each time I entered and left I had to walk on the roadway and encountered cars entering/leaving.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Duty Manager at The Link Hotel, responded to this review, April 16, 2014
Thank you for taking the time to write your review.

We are pleased to see that on the whole you enjoyed your stay with us, and thank you also for pointing out some of our great assets that we are proud of such as our staff, location and breakfast selection.

Thank you also for your feedback regarding pedestrianized access to the hotel – this is certainly something we will look at addressing in our continuous plan in improving the hotel and its facilities and without feedback such as yours, these improvements would not be possible.
We hope to welcome you back at The Link Hotel soon – Remember to contact the hotel directly for the best available rates.

Kind regards

Adam Shea
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Shields, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 7, 2014

my self and my sports team have been staying here for the past 9 years and we have never had a bad time. if we ever did have a problem it was solved fast and my nice chatty staff. the service in the hotel is great. it is in a good central location. i would recommend this to anyone. the bedrooms are nice and clean. the hotel had under gone a huge refurbishment it is very modern but feels like a family friendly place

  • Stayed May 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank meganjj11996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Duty Manager at The Link Hotel, responded to this review, April 16, 2014
Thank you for taking the time to post your review. We are pleased to see that you and your group have once again enjoyed your stay with us.

Our staff are always keen and willing to help our guests in any ways we can to ensure that guests such as yourself get the highest levels of service and a great experience whilst staying with us. It is reviews such as yours that motivate our staff to continue this level of service so thank you for your lovely words.

We are constantly updating different aspects of the hotel to ensure it retains its modern feel as well as having high quality facilities as well that allow us to cater for a variety of different guest types such as families, business travellers and groups such as yours.
We hope to welcome you back to The Link Hotel soon.

Kind regards

Adam Shea
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leeds
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 6, 2014

My husband and my children (twins aged3) stayed at the link this weekend in a family room.We were very impressed the hotel had modern furnishings and the bedroom was really comfortable. the food at breakfast was fresh and plentiful, service front of house, bar and the restaurant was exceptional. Excellent value for money, would definiately recommend.

Room Tip: Family room fantastic quiet and spacious rm 137
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helensmithLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Duty Manager at The Link Hotel, responded to this review, April 16, 2014
Thank you for your positive review and taking the time to write it.

The hotel is particularly convenient for families, and we offer a range of different sized rooms to accommodate groups such as yourselves, including the option of having cots put in the room at no extra cost.

We are pleased to see that you enjoyed your stay with us and liked our modern furnishings, ‘Origins’ our exclusive in-house restaurant and our bedrooms. Your kind words have been shared with our team.

We hope to have the opportunity of welcoming you back at The Link Hotel soon – Remember to contact the hotel directly for the best rates.

Kind regards

Adam Shea
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devizes, United Kingdom
Level Contributor
3 reviews
Reviewed April 4, 2014

The hotel was clean, tidy and well equiped. The staff were all polite and friendly. The bedroom was perfect for my needs. Lovely shower/bath. Breakfast was tasty and plentiful. I would stay here again and would recommend it to anyone. Perfect location for my course at Loughborough University campus.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Link H, Duty Manager at The Link Hotel, responded to this review, April 16, 2014
Thank you for taking the time to write your review and for your kind words regarding some of the attributes we are proud of here at The Link Hotel such as our friendly staff, our modern en-suite bathrooms and our award winning breakfast selection.

The hotel is extremely convenient for parents, students, conference delegates and academics that are visiting Loughborough University and we are pleased to be part of the imago group, a subsidiary company of the university.

We hope to have the opportunity in welcoming back to The Link Hotel again should you be in the area.

Kind Regards

Adam Shea
Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Link Hotel

Property: The Link Hotel
Address: New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
Location: United Kingdom > England > Leicestershire > Loughborough
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Family Hotel in Loughborough
#2 Romantic Hotel in Loughborough
#2 Business Hotel in Loughborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Link Hotel 3*
Number of rooms: 94
Official Description (provided by the hotel):
A contemporary hotel based in Leicestershire, the Link offers good quality bedroom and meeting facilities, providing guests with great value for money. The bright, modern venue offers 94 comfortable, air-conditioned en-suite bedrooms. From spacious double rooms to large family bedroom, we ensure to provide you with a high degree of comfort. Our Origins restaurant and contemporary bar offer an excellent choice of cuisine for you to tuck into, made using fresh and locally sourced produce wherever possible. Guests can also take advantage of our on-site cardio gym which offers a range of equipment.Conveniently located half a mile from junction 23 of the M1, three miles from Loughborough Mainline Station and eight miles from East Midlands Airport it provides an ideal base for For clock-watching business guests and those who like to put their feet up. Our excellent central location is within easy access of some of the region's finest attractions including Bradgate Park, the National Space Centre and Drayton Manor Theme Park. The hotel is only 10 miles from Donington Park race circuit and 15-20 miles from the bustling cities of Leicester, Nottingham and Derby. ... more   less 
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Also Known As:
Quality Inn Loughborough
Loughborough Quality Inn

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