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“Don't do it”

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Pontins Pakefield Holiday Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't do it”
Reviewed December 29, 2012

Filthy rooms, plastic chairs and tables in restaurant (aka canteen)
Food dreadful - had pot noodle for dinner.
Left early as it felt like a sentence rather than a holiday.
You get what you pay for and this was cheap, but the experience was dreadful.
Some people love it, but I couldn't find one thing to love.
Do not go!
Wish someone had told me!

  • Stayed December 2012
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Helpful?
1 Thank ClareDaveScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
Ipswich, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 29, 2012

well just returned from a 4-night holiday to pakefield over xmas period not sure wot to say when i was young i used to go to hemsby for xmas and it was great dont get me wrong it wasnt bad but the place needs a good coat of paint especially the food hall entertainment was ok for part the night then they spoilt it by putting a crap magician and a singer on which made people go back to chalet taking about chalet it was standard beds ok but just needs paint.
Not sure whats happened to blue coats only 6 to look after camp and camp they where funny but nothing organised properly. May not go again at xmas my daughter enjoyed it but bring back the good old days when here where lots to do at day and night.

  • Stayed December 2012, traveled with family
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Helpful?
1 Thank 40lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 27, 2012

Just come back from a 4 day break to pakefield and the food was'nt too bad so we're not complaining about that Although we understood that it was a family centre and being xmas there was going to be a lot of children there and if we could have afforded it we would have gone to a adult only place.what we did object to was that there were activities thro the day for them and even till the early evening so i don't think it was to much to ask that by 9pm they should have either stayed with thier parents or gone back to their chalet so that grown ups can enjoy the rest of the evening of entertainment instead of listening to them running about and shouting.We came back a day early as we could'nt face another evening there.We certainly would not go again.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank jean1946186356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 16, 2012

After deciding not to visit this site again we decided to give it another go. We went for the 4 night Turkey and Tinsel break.
The chalet was ok this time. Nice and warm and clean. We had paid for an upgrade.
The dining experience was a shambles. If you were not in the dining room at the start I think this would be 5.30pm it was difficult to get a seat. Then if you did manage to get one the meal was cold as there were no cutlery avaibable. The staff cleaned the tables quick enough but there were not enough staff.
Christmas evening meal time had to be seen to be believed. The tables had been layed with festive paper cloths and crackers etc but if you were not in first you had to sit at a table layed with a dirty cloth and nothing else. This again was lack of staff.
Now for the evening entertainment or lack of it. It was ok if you like bingo and more bingo.
The entertainments manage was useless. He laughed at his own jokes more than the guests did. I think he thought he was like Larry Grayson. We are a young at heart 71 and 75 couple and expect lively entertainment. I want a disco to be a disco not recordings from the 50s and 60s.otherwise why call it a disco. There is plenty of music to dance to without going down memory lane.
The bluecoats worked hard but there were not enough of them.
The seating in the entertainments hall was a disgrace filthy. The seats were stained with what I can only hazzad a guess.
The carpet in the dining room was so filthy, it had not been cleaned for years. Does anyone from head office ever visit Pakfield? i would suspect never.
Do they ever look at these reviews?
I would write to them direct but I was told that the letters would be returned to Pakefield and dealt with there.
I know some people do grumble about every little thing and I am not one of them but I do expect everything to be clean and value for money. I dont expect a works style canteen to dine in on holiday. I will not go again

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
3 Thank greenaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lowestoft hotels

skegness
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 10, 2012

Before I go on holiday I always look at Trip Advisor to see the reviews of the places I am to visit and to be fair I always treat the reviews with a pinch of salt and wait to make up my own mind….However Please Please take notice of my review as it will save you a lot of money. I have just returned from a Tinsel & Turkey midweek break here with friends..What a disaster. Our friends had been before and said on the other occasions it had been brilliant, so we were really looking forward to it.
We were told to collect our keys from reception but when we arrived were told to wait in the ballroom where the keys would be distributed, by the time this was done it was pitch black outside and we had to find our chalets and then get our luggage from the car, the car park was unlit and there were few lights down the chalet lines.
The chalets had not been cleaned although the beds had been changed and there were clean towels and a welcome pack of tea/coffee. We complained about the chalet and the next morning it had been “cleaned” in a fashion our friends chalet was, after it had been cleaned again, left with big black cobwebs all around the ceiling and they had to complain again before it was done.
The dining room was a shambles lack of cutlery, disorganisation etc. The food was mainly processed and most of it was overcooked, and the veg was frozen, not very appetising. Breakfast was the best but jam/marmalade was left uncovered in large metal containers. I have been in far better works canteens.
Entertainment was virtually non-existent unless you were into continuous Bingo or Ballroom/Sequence dancing. The Bluecoats did there best, but couldn’t work miracles. Unless you went for dinner at 5pm and then straight into the ballroom you had difficulty in getting a seat/table, we were told there was a full camp about 900 people and as our friends had been told earlier in the year that it was to be limited to 600 we were most annoyed about this.
Because of everything that had gone on and after a sleepless night on the Wednesday mainly because some one had left their bathroom fan going and the noise travelled along the row of chalets we felt enough was enough and decided to go home after breakfast forfeiting the final night.
After travelling over 300 miles round trip, we felt that it had been a complete and utter waste of money. My advice is to save yours.
In our opinion top management and the owners are at fault, it was disastrously understaffed however the staff, which were there, did their best under the circumstances

  • Stayed December 2012, traveled with friends
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Helpful?
1 Thank Vera S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 9, 2012

Having read some reviews, was really dreading our weekend, but it was great apart from our chalet which was small and basic but we weren't in it that much. We thought the food was quite adequate, especially the Christmas Dinner on the sunday evening which was really nice. We enjoyed all the entertainment, evening and daytime and we are not in our eighties, 51 and 60, and young at heart. All the staff did their best and were very pleasant and friendly, not easy with all the moans and groans they must get. It was cheap and cheerful and we have booked to go back in March as we had a great weekend.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank david c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 8, 2012

What a let down our Chalet stunk of smoke ,carpets filthy only had 2 hand towels and 2 bath towels for 4 adults and when asked for more we were given them , but was told that the amount given was correct !!!!! .The food was mostly very good but some meals were cold. There was a shortage of cutlery and plates .The entertainment wasn't the best unless you like Bingo ,Dancing and Annie on the organ.We were looking forward to this break but left a day early and,will never be going back,it was the worst place we had ever stayed

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cazz94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pontins Pakefield Holiday Park

Property: Pontins Pakefield Holiday Park
Address: London Road Pakefield, Lowestoft NR33 7PF, England
Location: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Specialty Lodging in Lowestoft
Price Range (Based on Average Rates): $
Hotel Class:2 star — Pontins Pakefield Holiday Park 2*
Number of rooms: 513
Official Description (provided by the hotel):
Long established, friendly holiday park with many amenities for both young and young at heart. please note all rooms are non smoking for our guests' comfort. ... more   less 
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Also Known As:
Pontins Pakefield Hotel Lowestoft
Pontins Pakefield Holiday Park Lowestoft, Suffolk

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