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“A Great New Year Party”

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Warner Leisure Hotels Gunton Hall Coastal Village
Ranked #4 of 9 Hotels in Lowestoft
Certificate of Excellence
London, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A Great New Year Party”
Reviewed January 9, 2014

The weather was wet and cold, after all it was Lowestoft but the welcome and accommodation was warm and friendly. The food was good and with plenty of variety. The whole days and nights were filled with activities and entertainment if you wanted to participate but there were also places you could be quiet. The New Years Eve Party was marvellous, except for the comic in the afternoon who was dire. We left at 1.30a.m. and the party was still in full swing! New Years day was full of entertaiment from breakfast time until very late. The panto was entertaining, the dance band terrific and the comic in the evening great. We went off to bed at 1230a.m. just as the disco was getting underway. One small grumble was that our room was not cleaned on New Years Day and there was no information that this would happen. A note in the room would have been appreciated.

  • Stayed December 2013, traveled as a couple
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Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, January 11, 2014
Dear “John B”

Thank you for taking the time to post a review on your recent stay and I am pleased you had a great New Year experience. Your feedback on the lunchtime comic has been passed to our entertainment team and I am happy that you enjoyed all the rest of the live entertainment during your holiday.

Kind Regards

Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (498)
Date | Rating
  • English first
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English first
Chesterfield, United Kingdom
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 8, 2014

We booked a Premier Suite. After reading the reviews I was glad we had. I also rang Warner a few days before to say that I use a Mobility scooter and did they have any Premier chalets without a step into them. When we arrived we discovered they had put us into one of the super new Garden Lodges, with lounge, mood lit bathroom, and bigger bedroom, at no extra cost.They also did the same for our 2 friends who were next door. It was also near to the main building.
As for the rest of the weekend we could not find fault with anything. The food was excellent, the staff were so helpful and always cheerful, and the entertainment was very professional. The facilities are also excellent.
I wasn't sure what to expect as I had never been to a Warner Hotel before but after this experience I will certainly be going again. Thank you very much Warner for a wonderful weekend.

Room Tip: The Garden Lodges are great but more expensive.
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  • Stayed January 2014, traveled as a couple
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Helpful?
2 Thank DaveBeresford58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, January 11, 2014
Dear “Dave Beresford”

Thank you for lovely feedback and I am glad you had a “wonderful weekend” and in particular as this was your first Warner holiday. I hope to see you again in the near future.

Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 5, 2014

We stayed in a premier chalet on village sq. The chalet was spotless and comfortable, the bed superb. My partner had organized a special basket, champagne, flowers all sorts of nibbles,all lovely. The Entertainment was good,The Jersey Boys tribute being fantastic. The decor/ furnishings were fresh and fashionable. Drinks were reasonably priced. The food was OK, my main complaint would be overcooked veg. This did not spoil a good break. The staff were excellent.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
3 Thank finbargrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, January 11, 2014
Dear “Finbargrow”

Thank you for taking the time to post a review about your recent holiday at Gunton Hall and I am extremely pleased you had a “lovely break”. I will pass your positive comments about the premier chalet to our housekeeping team and I glad you enjoyed your celebration pack in your room

Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheringham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2014

My friend & I booked a 3 night break as having been the previous year we enjoyed it very much. This year we stayed in a standard chalet, not good. The chalet was cold and the first night I kept waking up cold. The heating goes off unless you kept pressing the booster button! The first night they ran out of the main carvery meat so had cold meat not enjoyable but food from then on was excellent. We went to reception about being cold and they provided an extra duvet each but even though we were warm they were so heavy you couldn't move! The bathrooms are very small and the only heating in them is a towel rail which also went off with the heating. Had to have the small window open when having a shower to stop getting steamed up recommend they put in extractor fans.
The weekend was a success except for the chalet I would recommend Premier chalet which what we stayed in the first year but prices sometimes restrict peoples choices! The main entertainment was Edison Lighthouse on the Saturday night and they were rubbish the night before was Union Gap (brilliant) and the entertainment teams panto etc and the resident band were also excellent.

We didn't re-book this year as were very disappointed. sorry Warners you did let us down a bit

Room Tip: If you are going in winter book a premier chalet warmer.
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  • Stayed December 2013, traveled with friends
    • Value
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Helpful?
1 Thank Jacksy53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, January 4, 2014
Dear “Jacksy53”

Thank you for your review and I glad after the first night you felt the food was excellent. With respect to the visiting cabaret acts we always feedback the acts performance to their respective agents. I will make sure “Union Gap” has the positive comments and “Edison Lighthouse” the not so favourable comments.

I am sorry that you are not considering rebooking this year but hopefully we will see you again at Gunton Hall or another Warner hotel in the future.

Kind Regards
Simon Haslam
General Manger
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Stamford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 31, 2013

visted Gunton Hall for our twixmas break on December 28th,booked premier chalet at extra cost,what a disappointment so small had to move table and chair to get to dressing table,poor lighting,shabby décor,but spot lastly clean.

Room Tip: do not pay extra for premier room
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  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank lincsybontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, January 4, 2014
Dear “Lincsybontour”

Thank you for posting a review about your recent stay. I am pleased that your accommodation was spotlessly clean however concerned the room did not meet your expectations. We have a wide range of Premier rooms at Gunton Hall and I would be interested in which one you stayed in as normally we receive excellent feedback on them. If you get chance please drop me an email to simon.haslam@bourne-leisure.co.uk with some more detail.

Kind Regards
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 29, 2013

Had super 4 night Christmas break. We stayed in a Premier Chalet, warm and perfect for our needs. All staff without exception gave more than 100%, aim to make sure we enjoyed ourselves and put their all into the entertainment. Special mention to Krystel, our waitress who 'made' our holiday. We felt very relaxed after using the pool, bubble pool and steam / sauna room each day. Even though we are about 10 years younger than the target group, liked watching people skilled at dancing who know how to dress up (ok if you don't want to). Unavoidable that you have to wear your coat from accommodation to the facilities in winter but chatting whilst you hang up your coat on one of the many hooks 'breaks the ice'. This is our second Warner's break (had super time at Sinah Warren at Easter).

  • Stayed December 2013, traveled as a couple
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Helpful?
1 Thank chill430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, December 31, 2013
Dear “Chill430”

Thank you for lovely feedback about the team and I will make sure Krystel in particular receives the recognition. I am really pleased you enjoyed your Christmas break and your second Warner holiday and I hope to see you again in 2014.

Happy New Year
Simon Haslam
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Leigh Gtr Mcr
Level Contributor
272 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed December 18, 2013

We returned home last Friday after our third turkey and tinsel break at Gunton Hall. And for the third time we thoroughly enjoyed it! We had a comfy, cosy premier suite chalet, and the food as previously was excellent! We also had Joe as our waiter and he was superb! Well done Joe, and good luck for your future! We didn't feel the bar prices were too steep.....just on a par with other similar establishments!

We have already booked for December 2014......although next time for Bodelwydden Castle Hotel. This is no reflection whatsoever on Gunton! Just purely and simply to cut down on travelling distance and time at a time of year that can be challenging weatherwise! 60miles as opposed to 260!!! A massive difference. Just hoping we enjoy it as much. I'm sure though we will visit Gunton again at some stage!

Room Tip: Premier suite chalets have extra room!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kanddLeighGtrMcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunton W, General Manager at Warner Leisure Hotels Gunton Hall Coastal Village, responded to this review, December 24, 2013
Dear “KanddleighGtrMcr”

Thank you for taking the time to post a review about your recent holiday at Gunton Hall. I will make sure Joe receives the lovely feedback on his service in the restaurant.
I am positive you will enjoy Turkey&Tinsel at Bodelwyddan Castle next year and I hope to see back at Gunton Hall soon.

Merry Christmas
Simon Haslam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Warner Leisure Hotels Gunton Hall Coastal Village

Property: Warner Leisure Hotels Gunton Hall Coastal Village
Address: Gunton Avenue, Lowestoft NR32 5DF, England
Location: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Lowestoft
#6 Romantic Hotel in Lowestoft
Price Range (Based on Average Rates): $
Hotel Class:4 star — Warner Leisure Hotels Gunton Hall Coastal Village 4*
Number of rooms: 223
Official Description (provided by the hotel):
Every break at Gunton Hall includes hearty hot and cold buffet breakfasts and delicious three-course dinners. Lots of daytime activities and leisure facilities including swimming,archery and salon spa.A unique and dazzling schedule of entertainment and dancing is also included in your holiday.The Hotel organises shopping trips to Nowhich, Bure Valley steam trains and Broads cruises. ... more   less 
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Also Known As:
Gunton Hall Hotel Lowestoft
Gunton Hall Lowestoft
Warner Leisure Hotels Gunton Hall Coastal Village Lowestoft, Suffolk

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