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“OK, but could be better”
3 of 5 bubbles Review of Pleasurewood Hills

Pleasurewood Hills
Ranked #3 of 28 things to do in Lowestoft
More attraction details
Attraction details
Owner description: Set within 50 acres of enclosed coastal parkland and just 10mins from the seaside town of Great Yarmouth, Pleasurewood Hills Family Theme Park has so much to do and explore, visitors can whizz around on the HYPER DRIVE dodgems NEW for 2015 the 11th new attraction in just 5 years! Experience a ride on the Marble Madness rollercoaster or jump onboard Wipeout, the tallest, fastest and most extreme roller coaster in the East of England! Get soaked on Timber Falls log flume, enjoy some family fun in the Kiddie Zone or simply relax and enjoy fantastic shows with The Sea Lions and our Playful Parrots. We also offers a wide selection of places to eat and drink which include Christines Tea Room, Flying Fish, Porky's Pantry and an alfresco style Terrace Cafe/Bar the Merry Mariner. Where possible we use locally sourced fresh and healthy ingredients for a delicious choice of food and drinks that provide customers with a great value nutritious meal. So, whether you're an adrenaline thrill ride seeker or looking for an exciting fun packed day out full of precious family memories, Pleasurewood Hills has it all, it's fab fun for everyone!!
Useful Information: Activities for older children, Wheelchair access, Lockers / storage, Bathroom facilities
Norwich, United Kingdom
Level Contributor
12 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“OK, but could be better”
3 of 5 bubbles Reviewed June 1, 2011

Have just returned from a full day out at Pleasurewood Hills. Like some of the other reviewers, we had a good time on the whole, but left feeling it could have been better. There were many little things which weren't quite right, for instance:
- Very long queues (50mins +) for really low-key, out-of-date rides (e.g. the "Tales of the Coast", a boat-moving-along-track-with-scenary type ride). The long queues were the result of disinterested staff failing to manage queues properly - i.e. allowing carriages to depart with only two passengers when they actually can take 6 comfortably. Also, only running 3 or 4 boats, with huge gaps between them. I wonder if allowing guests to spend large proportions of their day in queues is a tactic to reduce ride running costs.
- Too few staff serving in food outlets or the gift shop - again leading to massive queues at the tills. I should say that overall the park was quite busy (probably as busy as it ever gets, being whitsun half-term holiday), but nothing like as stuffed as places like Alton Towers get (unsurprisingly), and I think a lot of these queue lines resulted from understaffing and poor queue management rather than solely guest numbers.
- Too many rides that are now showing their age; plus there are not enough rides generally. This probably doesn't matter too much if you only ever visit the park once, and if you only have a party of very young children. (Our visit included four 7-year olds and a 3 year-old and they had a great day). But for teens there are really only 3 or 4 decent rides. And if we hadn't spent so much time in queues I think we would have run out of things to do also.
There are signs of some investment (most obvious of course is Wipeout, which looks up-to-date) but there are equally as many bits of the park which are looking tired and in need of more investment. However I get the impression that this might be a long time coming, and the priority seems to be keeping costs at a minimum, for instance by employing the minimum possible staff numbers and minimising ride throughput to save on running costs and maximize profit margin also.

Visited June 2011
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1 Thank FeelsLikeRain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
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English first
Norwich, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Such a shame”
2 of 5 bubbles Reviewed May 31, 2011

Went on the sunday of the bank holiday weekend, it wasn't too busy as not great weather, good job too as half the park wasn't open! I have been going since i was a child and gradually the theme park has got worse & worse...Great big open spaces where rides used to be, pavillion gone & not replaced by anything, the dino area gone and again just a big empty space. a few of the rides where only manned by 1 member of staff where there should of been 2, so that cause queues, lots of the little snack stops dotted around were closed, and now there are 3 rides that you entry fee of £17 doesn't cover you for...1 cost a £5!! the other £3 and the childrens ride on bikes as always £1. The atmosphere has totally gone, no woody&friends walking about anymore, although we did see him at the circus show standing outside as you entered, the staff on the rides look totally bored & didn't really speak to you. I would understand more if this was the end of the season but it hasn't really even began. I would still recommend this place to people as there isn't anything else around norfolk like this and my son did enjoy himself, although we had 'done' everything with 4 hours, if you have never been before and don't remember how great it used to be then you will prob have a nice day, but if like me you have really fond memories then beware they may be shattered!!! I

Visited May 2011
Helpful?
1 Thank sunny67075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Expensive, Tired and broken!”
2 of 5 bubbles Reviewed May 2, 2011

As a family of 5 we travelled to Pleasurewood Hills for an Easter treat, £85 to get in. 2 out of first 3 rides we came to were broken, then another 3 during the day had also broken down! Emailed the park to complain had a reply from their Public Relations who said they passed our email onto Management but have heard no more after 3 weeks. Seems this reflects the attitudes throughout the park itself.
Such a shame it`s looking tired and worn, used to be a wonderful place to visit. Now very expensive and not at all worth the money.

Visited April 2011
Helpful?
Thank ballydush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suffolk
Level Contributor
29 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Fab day out”
5 of 5 bubbles Reviewed April 4, 2011

We went to pleasurewood hills on saturday, our first visit and had a really nice day out. We enjoyed the rides, hardly any queues, gorgeous weather and friendly staff. We couldn't fault any aspect of the day, although obviously we struck it lucky with the sunshine. We booked the tickets online, easy and reasonably priced.

Visited April 2011
Helpful?
Thank mustgotogreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lowestoft, United Kingdom
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“overpriced and lack of fun”
2 of 5 bubbles Reviewed January 18, 2011

I wouldnt recommend going here ever again as its really expensive for a family and compared to other theme parks the rides are really old and outdated,you can go round the whole park in a few hours the only thing that is good in the whole of the park is the parott and sealion show

Visited July 2010
Helpful?
Thank shell7557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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