We had stayed at Wavecrest two years previously and were very impressed. It was clean and well furnished, the owner was friendly and the breakfast delicious and we had a lovely break. However this time around we were not so lucky. When we arrived there was no-one there and when we phoned the B&B it went to answerphone and gave us another number to ring for "Ricky", which we did, and when Ricky answered he said we had not been booked in to arrive that day and the room we had "booked" was to be let out to someone else the next night! He came round within 20 minutes, sorted out the problem by giving the next day's guest a different room so we could have our sea view room, and we were impressed at his quick and common-sense sorting of the problem. We unpacked and sat down for a while to watch the sea, only to see vans pulling up and men marking out the grass opposite with spray-paint and string. It turned out they were marking it out for a funfair which arrived within a few hours and set up camp right in front of the sea view. When I asked around it turned out the fair come every single year at that time. The owner must have known it would be there when we explained to her on the phone that we wanted that particular room because we wanted a sea view. We stayed for two nights and instead of the peace and quiet we had been looking forward to all year, we had a noisy fairground. Also, when we went out on the second day we left some cereal bars in the room which were missing when we got back after the room had been restocked (teabags, etc). The B&B was still clean and comfortable and the breakfast enjoyable, but sadly I wouldn't stay again. I expected a phone call to apologise for obviously forgetting to write down our booking and effectively giving our room to someone else - if it wasn't for Ricky's quick thinking we would have wasted £100 getting there on the train. There was no such phone call and thus, I can't recommend this B&B.
- Official Description (provided by the hotel):
- A friendly, family run guest house since 1987, highly recommended by our regular guests who return every year. We are situated on the seafront between Lowestoft's two piers, directly opposite the award winning south beach. Five bedrooms - 4 en suite, 1 private facilities. Three rooms have a superb sea view. Just 5 minutes walk from the railway and bus stations and the town center, we find this a great place to live as well as to holiday. ... more less
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- Also Known As:
- Wavecrest Guest House Lowestoft, Suffolk