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“Poor food and grumpy service”
Review of The Mayflower

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The Mayflower
Ranked #6 of 7 Hotels in Lymington
Bournemouth, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Poor food and grumpy service”
Reviewed July 18, 2012 via mobile

For a pub in such a great location you would expect much better service and food. The manageress is very miserable and only seems to be bothered about getting money in the till. I had the cheese and bacon burger for £8.25 and it tasted like one brought from a cheap kebab shop - they even use that orange coloured plastic cheese! For pudding I had ice cream, four scoops but for £5.50!! Service with a smile would help along with a major improvement in the quality of the ingredients used to create their expensive pub food. I won't be returning anytime soon.

Stayed July 2012, traveled with friends
Helpful?
2 Thank wacko_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

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    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Albany, Australia
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed April 28, 2012 via mobile

We visited The Mayflower for lunch. The venue is great but the food was terrible. The pies had obviously been reheated a few times. Don't waste your time.

Stayed April 2012
Helpful?
3 Thank Albanylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 23, 2012

We booked two family rooms for a Friday and Saturday night along with some friends. When we arrived I was told there was no heating in the room. We were told by one of the French staff that the heating had not been working for days. They provided us with an inadequate electric heater. We were then told that a band had been booked for Friday night. The band would be playing right beneath our family room. The noise was unbearable up until midnight. My four year old did not go to sleep until after the band had finished. We were not pre warned about this. We certainly would have found alternative accommodation had we known the band had been booked.
The rooms were grim. Ours had a huge stain on the carpet along with stains on the walls and doors. All window seals were mouldy. Our ceiling light did not work and the room smelt damp. We were not impressed. The standard was terrible.
The food was just average. The full english breakfast was ok but there were no other breakfast alternatives offered apart from cereal.
The french staff were rude, dismissive and unwilling to accept that their standard of customer service was poor.
I would not recommend this accommodation to a family. Infact there are plenty of alternatives in the area....book one of those instead to avoid disappointment and wasting your hard earned cash.

Room Tip: Do not book the family rooms. They are of poor standard and above where the bands play.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Angela795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2012

Have been coming here for years and never complained before even though the food has always been average. But having visited here today, I feel so angry and disgusted at both level of service we recieved and the way in which I was spoken to I feel I have no other choice! The food was terrible, cold, chewy slop! When I approached the Frenchman at the till to make a complaint he was arrogant and rude and dismissed me immediately refusing to even consider giving me a discount or refund.

Is it that as we are not of the yachting niche that we do not deserve the same treatment? Having looked at the previous comments on here I take solace in knowing we weren't the only people to be treated this way!

Sadly it seems that not enough people read these reviews as business still seems to be thriving at the Mayflower! I don't understand why.

We shall never return nor recommend this joke of a public house.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarzT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ham, United Kingdom
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 23, 2012

I love this venue. Great all year round and the live music on a Friday night is a lovely weekly event.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank lovetolife298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tewkesbury, United Kingdom
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 2, 2012

Stayed one night for a business trip to IOW. Wasn't made to feel at all welcome here. I think you need a yatch and talk with a plum in your mouth to be appreciated.
Generally looked un cared for with overflowing rubbish bins in the car park. The room was very dated and badly in need of new carpets and linen.
Breakfast was a very average affair with no fresh fruit offerred.
On the up side the steak I had in the evening was really, really good.
As they were charging £85 B+B I would have expected more, especially as they were clearly not busy. Very handy for the ferry, but then, so are alot of places.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MikeH81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed September 26, 2011

lovely setting but the food was not good very little choice
my husband had the sea bass and the sauce was to overpowering
expensive forwhat we had

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank bashful111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower

Property: The Mayflower
Address: Kings Saltern Road, New Forest National Park Hampshire, Lymington SO41 3QD, England
Location: United Kingdom > England > Hampshire > New Forest National Park Hampshire > Lymington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #6 of 7 Hotels in Lymington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mayflower 4*
Number of rooms: 6
Official Description (provided by the hotel):
Located in the harbour of Lymington on the South Coast, The Mayflower is a stunning coastal inn which has superb dining and stylish rooms with seaside views. Our six bedrooms are beautifully finished, each with their own unique, comforting and contemporary twist. Sleep in the finest Egyptian cotton bed linen, bathe in beautiful Victorian roll-top baths and enjoy some down-time with a Nespresso while looking out over the Solent. Recently awarded a coveted AA Rosette, we pride ourselves in supporting all things British and all things local, so expect to dine on the finest ingredients that Hampshire and the beautiful South Coast have to offer. Our talented chefs have lovingly prepared a delicious menu, including beautiful seasonal dishes such as crab and lobster macaroni with spinach, morels and tarragon or Buffalo mozzarella, heirloom tomatoes, grilled pepper and basil bruschetta. With an extensive wine list, the best in class ales and a great selection of creative gin cocktails, we have something for everyone at The Mayflower. As a nation, we love to experience the outdoors with our food and drinks. Come summer time, our guests can enjoy our spacious garden, with a picture perfect coastal backdrop as far as the eye can see. The perfect location for al fresco dining. In the winter time, we have real log fires throughout the pub to keep you warm on the coldest of nights. We are conveniently located on the South Coast in Hampshire and are very near to the Isle of Wight and the New Forest - which are truly beautiful at any time of the year, and offer the best in sailing adventures, sightseeing and countryside pursuits. Whether it's a perfectly British Sunday lunch, a lazy afternoon in the garden with friends or a romantic getaway, make The Mayflower your destination of choice! ... more   less 
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Also Known As:
The Mayflower Hotel Lymington
Mayflower Hotel Lymington
The Mayflower Lymington, New Forest National Park Hampshire

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