Have visited this pub 3 times now , the first being not quite a good experience, I found staff and service lacking in standards and personality, and although the food was good the service and staff attitude didnt match this. But please don't be put off by this as I have visited again twice and it is quite clear they have had a staff turn around and may I add it is certainly for the best as the food any where can be great but if the customer service doesn't follow it it can ruin your dining experience.
from entering the pub we were greeted with a big hello from a very helpful young man who made us feel very welcome from the moment we walked in until we left nothing was too much trouble for him, we ordered some food and he was very attentive and helpful allowing us to swap chips for something else, and change our orders from what was on the menu. I stupidly forgot to give my table number but instead of the usual response you get when you walk in pubs and do that which is I cant take your order outside without a table number and you have to go back outside and get it return and be at the end of the que, I explained where we were sitting and he knew the number, Food arrived promptly and was superb and again we were served by this rather charming cheeky staff member I had to ask him if he was new here as I hadn't seen him before on our other two visits , he said he was and that his name was chris and had not long joined, the pub well I must say he is a credit to your pub as was the other staff members that were working that evening as it was a complete turn around from our first visit and service we received, I will be recommending this pub to my friends and family based on my last two visits
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