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“Lovely decor! dire food”

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Inn on the Prom Hotel
Ranked #7 of 16 Hotels in Lytham St Anne's
Certificate of Excellence
Reviewed March 1, 2014

We had a look around this hotel with a view to staying here inthe future,the hotel has been modernised well with lovely soft furnishings and boutique rooms fitted to a high standard.we decided to stay for a three course dinner but were sadly disappointed.My 8 year old could have produced something more edible than this.Pate that had been on the counter for a while was warm and slightly grey. Lamb that had been pinged from a microwave and desserts that looked straight out of an Iceland box. This hotel could be great but sort out the catering!

Stayed: February 2014, traveled with family
1  Thank Claregolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded March 8, 2014

ooh dear where did we go wrong we apologise most sincerely on your dissapointment as we have undergone changes to our kitchen brigade we are continually improving our menus and systems we would like to take this opportunity of apologising most sincerely and if you would consider staying we would be delighted to offer you complimentary evening dinner where we are sure that your experience was a one off and our food and service is really great many thanks all the best the team at inn on the prom.

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660 - 666 of 1,001 reviews

Reviewed February 28, 2014

Excellent welcoming staff who are on hand anytime to give advice on hotel and surrounding area. Good double room (number 72) for just myself, cosy/comfortable/quiet, no view, but I wasn't in there during the day, only slept there. (The mattress could have done with renewing, I felt like a dog trying to find the most comfortable patch! ) Food was excellent, plentiful, great variety for breakfast and choices for dinner. Snack bar service was well cared for and the service was excellent with good variety, tasty food.
Great hotel position on the prom. Didn't use the leisure facilities but others who did said they were pleased with them. I would visit here again definitely.

Room Tip: Number 72 was fine for me but for two persons, ask for new mattress!
  • Stayed: January 2014, traveled with friends
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Thank trevjudith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded March 8, 2014

many thanks for the great review much appreciated by all the team at inn on the prom we look forward to seeing you again soon .

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Reviewed February 26, 2014

This hotel is family run but has corporate appeal, the staff and service they offer is excellent together with the presentation and quality of food.

My room looked over the sea and was beautifully furnished.

I stay regularly when working in the area, my only observation with a recent stay was a particularly noisy group of line dancers who retired between 11.30 and 12.45 and were very inconsiderate shouting greetings and their plans for the following day as they stomped along the corridors, some of us staying have to be up early for work!

That said our paths are unlikely to cross again therefore I will be staying again during my next visit.

  • Stayed: February 2014, traveled on business
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Thank JoyceA_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded March 8, 2014

many thanks for leaving the great review we really appreciate the feedback we look forward to seeing you again soon best regards the team at inn on the prom.

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Reviewed February 23, 2014

We stayed in the family room for 5 people (257) last night, visiting in a party of 11 for a family celebration.

The hotel is a home away from home. The staff are courteous and helpful in all areas of the hotel. Rooms comfortable and very clean. Lovely sea view and had a great nights sleep. I would suggest more towels in the room as 6 in a room for 5 is not really enough.

Dinner was superb, food excellent and waiters were so good with our children addressing them by their names and really taking an interesting, especially Sam (I think was his name).

Swimming pool was fab and changing areas spotless.

All in all a great stay. Can't wait for a reason to visit again!

Room Tip: Sea view rooms are lovely, nice to wake up to that view.
  • Stayed: February 2014, traveled with family
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1  Thank Viv B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded March 8, 2014

really nice of you to leave us such positive feedback really appreciated by all the team we look forward to welcoming you back soon many thanks cheers the team at inn on the prom.

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Reviewed February 21, 2014

Just spent five days at the Inn on the Prom for a conference/course. It's a very friendly hotel. Clean and well maintained. Room was at the rear (160), not a great view but clean and well equipped. (Bathroom a bit tired perhaps, but others of our party had bathrooms which looked to have been done more recently so it probably depends on the room you are allocated - the club rooms were amazing). Mattress was lumpy but after mentioning to reception a new mattress appeared which was very comfy. The team that cleaned the room everyday were great and well worth a tip. The management were great too, nothing seemed to be too much trouble. Attention to detail was good with public area toilets cleaned regularly throughout the day.The waiting on team varied a bit. One or two who grunted and need a few people skills tips! but most were excellent, friendly and very helpful. One of our group had dietary needs which weren't always catered for - lack of internal communication there. However for the rest of us the food was really excellent and made the stay very pleasant.. Gym, pool sauna etc were clean and well equipped. Snooker table needs a bit of TLC please. Overall a really excellent stay at a great hotel. We have already booked for next year!

Room Tip: If you can afford it go for the sea view rooms on the second floor
  • Stayed: February 2014, traveled on business
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1  Thank Shilling21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded February 23, 2014

many thanks for the great feed back much appreciated by everyone we look forward to seeing u again next year all the best cheers the inn on the prom team.

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Reviewed January 19, 2014 via mobile

As a family from different areas of the uk we regularly meet up at this hotel...we have never had a bad experience. Our latest visit was for my daughters 21st birthday, the staff went out of there way to make it special. The rooms we have stayed in have always been comfy, clean and modern. We love it here and won't stay anywhere else when visiting this area.

Stayed: December 2013
4  Thank tracy19_72_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded January 28, 2014

many thanks for the fantastic feed back it was really a pleasure to have you stay with us all the staff commented what lovely people you were and it is really satisfying to hear of your lovely comments many thanks a very grateful team at inn on the prom.

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Reviewed January 14, 2014

Stayed here on business, hotel was very clean and well maintained. Boutique Room was spacious and elegantly decorated. Large bathroom , though it was a little chilly on a January morning, as it had no radiator. Had dinner in restaurant which had a delicious A La Carte menu with efficient waiter service. Excellent location for being near to the amenities of Lytham. Hope to return when the sun is shining!

Stayed: January 2014, traveled on business
3  Thank bordersfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPC21, Owner at Inn on the Prom Hotel, responded to this reviewResponded January 19, 2014

really appreciate your positive review greatly appreciated look forward to welcoming you back soon regards the team at inn on the prom.

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Additional Information about Inn on the Prom Hotel

Address: 11-17 South Promenade, Lytham St Anne's FY8 1LU, England
Location: United Kingdom > England > Lancashire > Lytham St Anne's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lytham St Anne's
#6 On the Beach Hotel in Lytham St Anne's
Price Range: $145 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn on the Prom Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Inn on the prom hotel is located on st.Annes promenade overlooking the Irish sea .Offering over 100 bedrooms from single to family and standard to suites ,a lovely family run Boutique style seaside hotel.Only a stones throw from the beach and close to st.Annes square and only 2 miles from Blackpool and all its attractions.Swimming pool ,restaurants and bars along with live entertainment through the summer months ... more   less 
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Also Known As:
Inn On The Prom @ Fernlea Hotel And Niven`s Health Club
Inn On The Prom Hotel Lytham St Anne's, UK - England

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