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“A great trip away and Tom is a superstar!!”
Review of The Grand Hotel

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The Grand Hotel
Ranked #3 of 16 Hotels in Lytham St Anne's
Certificate of Excellence
Reviewed October 1, 2013

A friend and I stayed at the new part of the Grand Hotel last Saturday night and we had a wonderful time. We stayed in the new part of the hotel which was absolutely gorgeous and all brand new! The bed was very comfy and the bathroom was stunning! Breakfast was yum too! I have to say Tom who works at the hotel was absolutely fabulous and he really looked after us. He was helpful, cheerful, happy and polite so he certainly is an asset to the hotel. All the other staff in the hotel were lovely and helpful too.
We will certainly return.
Thanks

Room Tip: Stay in the new part of the hotel as its lovely!
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  • Stayed: September 2013, traveled with friends
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1  Thank Rose848484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear Rose848484

Plenty of brownie points for Tom then! 

Tom has just started with us from university and is already proving to be a smash hit, well done Tom!
It's nice to hear you were well looked after by the team and we all hope to see you again soon.

Kind regards
Derrick Holland

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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992 - 998 of 1,381 reviews

Reviewed September 29, 2013

All done very well. A lot of people in our party mentioned 'almost faultless'... A lot of thought has been put into all aspects of your stay. Impressed! Would recommend, and come again! Great breakfast.

  • Stayed: September 2013
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1  Thank DrWillEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear DrWillEngland

Fantastic review, thank you so much!
Don’t forget to follow us on Twitter and like us on Facebook, you will receive all the latest news and offers via this media and we might be able to tempt you back soon.

Kind regards
Derrick Holland

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

Just arrived back from a three day break at the grand lovely as usual . we had a great view from our room enjoyed the spa every day. all i can say is all staff are very helpfull . The breakfast and food great as allways cannot wait to go back

  • Stayed: September 2013, traveled as a couple
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Thank atk4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear atk4

Thank you for yet another “5 star” review.
I’m delighted you choose to use The Grand for your getaways, it is always a pleasure to look after you, and with your positive feedback you have given us it is the best form of marketing we can ask for, thank you!

Kind regards,

Derrick Holland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

The Grand is a lovely hotel. We had a few rooms booked out here following our company golf day . All the guests were well looked after. This is a beautiful looking hotel, I loved staying here it has such a lovely feel. The staff were all so pleasant. A lovely lady called Hannah made the reservations she was a pleasure to deal with nothing was too much trouble . I had breakfast in the room it was delicious , bacon and scrambled eggs and fresh fruit. The bar area is also gorgeous as were the two bar men ! I can not wait to go back to stay at the Grand and hopefully get to use the spa this time . Thank you to all of the staff at The Grand for making our stay so pleasant your boss is lucky to have such a fantastic team . Well done.

  • Stayed: September 2013
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1  Thank Jenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear Jenny G

Thank you for your kind words regarding the team, they definitely deserve the praise and I am lucky to have them working here at The Grand.

I’m pleased you enjoyed your visit and hope to see you soon.

Kind regards

Derrick Holland
General Manager

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Reviewed September 20, 2013

I have never actually stayed overnight in the hotel as I only live 2 mins from it however I am a regular visitor, pretty much weekly, to Cafe Grand. The food is superb (best fillet steak I've ever had), the service is second to none, the decor is class and the atmosphere has to be experienced.
The gym is great and I've had a tour of pretty much all the bedrooms. They are gorgeous!
I really can't fault the place - just wish I didn't live 2 mins away just so I could actually stay over.
Thankyou to The Grand, one of The Fylde's finest ......

  • Stayed: September 2013
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1  Thank CarolynDavidson12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear CarolynDavison12

Thank you for your custom in Cafe Grand, as previously mentioned please leave another review on the Cafe Grand Tripadvisor page, It would be much appreciated!

Don’t let living around the corner stop you visiting, why not treat yourself to an overnight visit after a meal in Cafe Grand.

Hope to see you again soon.

Kind regards

Derrick Holland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

We have just spent a two night stay at this hotel and to describe it in one word is FABULOUS. Our room 111 was brill. It had a sea view, freestanding bath in the bedroom which meant you could lay in the bath and watch the very large flat screen television and a nice area in the window where you could sit on comfy chairs and watch the world go by. The bar/restaurant area was very pleasant however I do agree with other reviewers in that it has a feel of a nightclub (bit too dark). The spa area was fantastic, we practically had the swimming pool and jacuzzi to ourselves for our morning swim. The staff were very friendly and attentive. I have put a but on the end of my title and there is a but granted only a small one however in my view as a seasoned traveller is worthy of a mention. In your room the hotel caters for coffee drinkers only which is fine if you like coffee. Neither my husband or I are coffee drinkers and so when we enquired about tea making facilities we were told that it was a management decision to remove them. This is all well and good but tea for two from the bar to consume in your room is £7 which we had on two occasions, but if you drink coffee it is free in your room. I understand that there will be rational behind this but there needs to be a solution as this seems unfair to me. If you do not want to provide kettles in every room then just provide tea in your room for free on request. Sorted then there would be not but's.

Room Tip: 111 - excellent read review
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  • Stayed: September 2013, traveled as a couple
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3  Thank Superdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear Superdi,

Thank you for your five star review, it is much appreciated.
It is nice to know that you have enjoyed our facilities during your recent visit, bar the tea making facilities, (Please refer to my recent reply to another review regarding this). 

We are working on a solution to this and will update all our customers on how we will move forward with offering that little extra.
We want to try and remove all but’s!

Kind regards
Derrick Holland
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

We usually eat in lytham but on recommendation tried the Grand last night. The interior of the Resteraunt is really nice large central trendy bar,lovely lighting and nice decor. Ate tapas at nice table with leather club chairs. Food well presented and generous portions. Couldn't be faulted we tried juicy boneless chicken thighs, chilli prawns, sausage,and nice bread. Noticed other meals being served, sea bass looked amazing. Desserts looked yummy too.
We travelled quite a distance, but would return.

Stayed: September 2013, traveled with friends
1  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fyldecoaster, General Manager at The Grand Hotel, responded to this reviewResponded October 12, 2013

Dear Susan S

Thank you for your review of Cafe Grand.
A quick note to future reviewers is that we do have a separate Cafe Grand Tripadvisor page that you can post your reviews on, they will be much appreciated as we try to climb the rankings!

Thank you for your custom and we hope to see you again soon.

kind regards

Derrick Holland

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel

Address: South Promenade, Lytham St Anne's FY8 1NB, England
Location: United Kingdom > England > Lancashire > Lytham St Anne's
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Lytham St Anne's
#1 Romantic Hotel in Lytham St Anne's
#1 Best Value Hotel in Lytham St Anne's
#1 Business Hotel in Lytham St Anne's
#1 Family Hotel in Lytham St Anne's
#3 On the Beach Hotel in Lytham St Anne's
Price Range: $106 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
A beautiful sea side hotel offering a unique ambiance with unrivaled boutique guest rooms and leisure facilities. The Grand also incorporates Cafe Grand, our "all day" continental dining experience with a vibrant modern atmosphere and dishes created using local specialist suppliers. The Hotel has recently undergone a large refurbishment throughout all of the room stock and we have also introduced an annexe of 22 additional rooms just 50 metres away from the main building called Grand TwentyTwo. ... more   less 
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Also Known As:
Grand Hotel Lytham St Annes
Grand Lytham St Annes
The Grand Hotel Lytham St Anne's, UK - England

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