We recently spent a weekend at the Clifton Park, an experience we are not likely to repeat. On arrival, the receptionist was most unwelcoming, she never asked if we had a nice journey or said that she hoped we would enjoy our stay. No offer was made for assistance with our luggage (there being a small flight of steps to the entrance), when we asked the mealtimes she rudely said all information was wrapped around our room keys, we then had to go along numerous corridors and up four flight of stairs (no lift available) the final flight being almost vertical. The room was spacious but without any facilities, as an executive double room it was just an ordinary double room.
Our room was changed but we still had four flights to climb. I do not think that for the money we paid for the weekend the rooms were up to standard. The following day the reception area was full of guests complaining about their rooms, or being too hot during the night, one couple had a twin room and one bed was against a radiator!
As their web site shows full bookings we can only assume that they do not care about customer care.
- Official Description (provided by the hotel):
- Based in the picturesque town of St.Annes, Clifton Park Hotel is renowned for its superior quality and exemplary service and within a few minutes walk of the promenade, beach, shops, cafes & bars. The 49 en suite bedrooms are tastefully decorated each providing Digital TV, controlled heating, direct dial telephones and tea/coffee facilities as standard. The hotel boasts a Sun Lounge, licensed Bar & Restaurant and has a heated indoor swimming pool & jacuzzi to relax, teamed with a new gym to provide the perfect workout. Clifton Park Hotel is an 'Adult Only' Hotel and does not accommodate guests under the age 16 years. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Clifton Park
- Clifton Park Hotel Lytham St Anne's, UK - England