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“High standard for over 40 years”
Review of Clifton Arms Hotel

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Clifton Arms Hotel
Ranked #6 of 17 Hotels in Lytham St Anne's
Certificate of Excellence
Culcheth, England, United Kingdom
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“High standard for over 40 years”
Reviewed April 3, 2014

Good standard hotel recently refurbished and attractive decoration. The staff and management are friendly, efficient and hard working. The food in bar and restaurant is very good although a stay of more than 4 days could be repetitive.
Not ideal for children.
Rotarians could enjoy a Thursday lunch with friendly club and venue.
Lytham is a resort with promenade walks, character shops and Lowther Gardens and theatre.

Room Tip: Good front and side rooms may have traffic noise with open windows.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goodvalue26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, April 4, 2014
Dear John P, Thank you for your recent review. I'm delighted that we've provided you with such a high standard of service for over 40 years! The owners have invested considerably over recent years so I'm pleased that you appreciate the refurbishment. I understand your point regarding the menus for a lengthy stay which is why we offer a Restaurant menu for fine dining, Brasserie for a relaxed evening and the Roast/Catch which both change daily. I'm sure your information regarding our local Rotary club and Lytham as a great destination will be useful too. I hope you will be returning soon.
Kind regards
Victoria
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359 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • German first
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English first
Lytham St Anne's, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 28, 2014

I took my elderly mother to the clifton arms for a treat for mothers day. We had a lovley window seat and experienced great customer service throughout. Lovley sandwiches, scones with jam and clotted cream, and a selection of cakes which were beautiful. We were served by a very efficient man, who asked us several times were we ok and did we need any more tea. Lovley place. Shall certainly return again.

  • Stayed March 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, March 29, 2014
Thank you for your recent review. We pride ourselves on the service and quality of food which our customers receive. Thus, I'm delighted that you were impressed with our afternoon tea. We're very popular during special occasions, such as Mother's Day, so my team will be extremely appreciate of your kind words. We hope to welcome you again soon.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 8, 2014

Our 42nd Wedding Anniversary was on 26 February, so as a special treat we booked Afternoon Tea here.
We have been twice before & it was delicious but on this it was very disappointing. The scones were very ungainly, not at all apetising looking & not hot like they used to be. Most disappointing of all was the lack of choice regarding cakes, there was a piece of Millionaires shortcake each & Macaroon each. As we don't eat Macaroons we asked for replacements, all we were offered was another piece of Millionaires shortcake. For the calibre of hotel we found this amazing! Considering we paid £40,One Afternoon tea with Champagne & one ordinary, it is greatly overpriced. We would have been better spending our money for a lunch out somewhere else. We will not go again unless we hear of an improvement in Afternoon Tea. Our expectations were definitely not met on this occasion

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Lancashirefemale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, March 9, 2014
Dear Lancashirefemale, Thank you for your recent review. I'm sorry that you found our afternoon tea to be disappointing on this occasion. I appreciate you bringing this to our attention so that we can reconsider the cakes on offer and the quality of the scones. We receive many compliments about our afternoon tea so I hope that you will return.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Manchester, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2014

Had a very pleasant stay at this hotel. The room was very nice, the staff very helpful and friendly.
In addition to this it was very close to the vibrant centre of Lytham which has many bars and coffee houses. The hotel has an excellent menu and there are good car parking facilities at and around the hotel. The location is such that you can have a walk on the seafront before breakfast.

Room Tip: Some rooms have sea views,ours was one if these. It was on the side of the hotel.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, March 5, 2014
Dear Janet H, Thank you for your recent review. I'm so pleased that you enjoyed your recent stay with us. We do have an enviable position opposite Lytham Green yet close to the heart of the town. We hope to welcome you again soon.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2014

First visit to Lytham to attend a friends wedding. A lovely hotel, rooms very comfortable and the breakfast was delicious. All the staff we came into contact with were helpful and polite. Would recommend the hotel to anybody.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arundells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, March 4, 2014
Dear Arundells, Thank you for your recent review. My team work so hard to deliver a high standard of service that such great feedback is truly appreciated. I'm delighted that you enjoyed all aspects of your stay and that you would have no hesitation in recommending us. We look forward to welcoming you again in the future.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 27, 2014

Not a 4 star hotel to my mind. Service good apart from on arrival where they seemed rather confused at reception and not welcoming. Room was large and elegant but dated and a bit scruffy. Slept ok until woken up by neighbour running a bath at 6 am! Breakfast ok. Black pudding and sausages not great and don't expect a buffet at a 4 star even though eggs were cooked to order. Will stay again but won't necessarily look forward to it next time.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grasiemck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, February 28, 2014
Dear Grasiemck, Thank you for your recent review. Please accept my sincerest apologies for the disappointment you felt during your stay. I have spoken to the relevant departments and I appreciate your constructive criticism so that we can improve. Unfortunately, we have to offer a buffet at breakfast due to the size of the restaurant but we do offer cooked to order so I would recommend this for your next visit. With regards to the bedrooms, we have refurbished the majority and this is a continuous process. I hope you will see an improvement next time you stay.
Kind regards
Victoria
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 19, 2014 via mobile

We have just returned from another few days. The Clifton Arms is well worth a visit. Fantastic sea view room. Spotlessly clean and comfortable and made so by an excellent team of housekeeping staff. Restaurant and reception staff as always helpful and courteous. Food delicious and good choice. If you are planning a trip to this area please give the Clifton Arms a try.

Stayed February 2014, traveled as a couple
Helpful?
Thank Rugor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CliftonGM, General Manager at Clifton Arms Hotel, responded to this review, February 20, 2014
Dear Rugor, Thank you for your recent review. I'm delighted that you enjoy your stays with us so much and that you find our standards consistently high each time you visit. We look forward to seeing you again soon.
Kind regards
Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clifton Arms Hotel

Property: Clifton Arms Hotel
Address: | West Beach, Lytham St Anne's FY8 5QJ, England
Location: United Kingdom > England > Lancashire > Lytham St Anne's
Hotel Style:
#3 Business Hotel in Lytham St Anne's
#4 Family Hotel in Lytham St Anne's
#4 Romantic Hotel in Lytham St Anne's
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clifton Arms Hotel 4*
Number of rooms: 48
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Also Known As:
Hotel Clifton Arms
Clifton Arms Hotel Lytham St Anne's, UK - England

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