We took a 2 night post new year dreak at the Dalmeny arriving on Jan 2nd...We normally stay at the ST Ives but as the children are now older we thought the Dalmeny might have more to offer them
On arrival we checked in and collected our room key,after squeezing our luggage and our party (2adults and 3 children) into a small lift we arrived at the 3rd floor.
Our room was at the front of the hotel and was classed as a standard family room..on entering we found 3 single beds with a bathroom and then past that a double bed,The room had a lovely view,the bathroom was nice and the room even had a fridge...This room however was right next to the lift and it was the noisiest lift I have ever heard..we found out the lift is turned off from 11.30pm-7am because of the noise it makes...After going back to reception to ask if another room was available and being told no but that if we went back in the morning the they would see what could be done..As you only use the room to sleep in then we decided to go and enjoy the Dalmeny facilities and see if the room what the room was like that night..On saturday morning we went to reception to complain about the room and spoke to a very curt man who turned out to be the reservations manager who insisted that we had been told about the lift when booking...I can 100% gaurantee we where not told but he insisted we where..how he could insist when the booking was not made by him im not sure but he did move us to another room which was lovely.
The pool area is quite large but a little on the dark side,the changing areas where clean and towels where provided when you handed in your room card.The sauna,steam room and jacuzzi where nice.
Having booked dinner bed and breakfast we where told our meals where to be eaten in the carvery or we could use the allowence in the atrium.
The food in the carvery was ok the choices where limited 1 starter of soup,a salad bar was available but was very small.Choices for main course and dessert where limited aswell.Plenty of staff where around but where very egar to clear up tour table and at one point where taking plates away while some people where still eating.Childrens menu was good but portions where very small.
On the Saturday night Gayzer was doing the entertainment and he was fantastic..The only down side was the number of children who where left unattended in the ballroom while there parents ate dinner in the restaurant..The youngest child we saw on his own was 3..we arrived at half 7 and he was picked up about 20 past 10...It is not for me to comment on how parents look after there children but as the ballroom is in the basement I would like to know what these parents planned on doing if a fire broke out..
The Dalmeny is a good hotel for children it offers a childrens clubs and entertainment and if you wanted to stay in the hotel for the duration of your stay and not venture out you could.However one down side of the hotel is the parents of certain children who seem to think it is ok for their children to run around the hotel unsupervised,to scream and shout and ride up and down in the lifts playing games,It is the attitude of these parents that spoil parts of the hotel..
We enjoyed parts of our stay but as for going back I dont think so..The St Ives hotel next door but one is owned by the same family that own the Dalmeny but is alot more relaxed..its not as big but has a pool and small childrens club and the food in the restaurant is wonderful with double the choice of the Dalmeny..we would go back to St Ives tomorrow and our one regret of our stay at the Dalmeny is that we choose there instead of St Ives..
- Official Description (provided by the hotel):
- Excellent location on the main promenade overlooking the beach, promenade gardens and pier, and within a short walk of the town centre with its array of shops, bars and restaurants. The hotel offers a wide choice of rooms, including family units accommodating up to two adults and 6 children. The excellent facilities include a 20m indoor pool, sauna, steam room, jacuzzi, children's pool, fully equipped Gym and Squash Court. Spa Dalmeny is open seven days per week offering a comprehensive range of beauty and holistic treatments. Dining options include the hotel's restaurant or Bar Indigo. Business travellers will appreciate the free Wi-Fi facility throughout the hotel,access to business services, free on site parking,extensive conference facilities, and our Snooker Room, which is available for private hire. ... more less
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- Also Known As:
- Dalmeny Hotel Lytham St Annes
- Dalmeny Hotel St Annes
- Dalmeny Lytham St Annes
- Dalmeny Resort Hotel Lytham St Anne's, UK - England