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“Excellent stay”

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Holiday Inn Milton Keynes East - M1 Jct 14
Ranked #4 of 5 Hotels in Newport Pagnell
Johnstone
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent stay”
Reviewed February 6, 2014 via mobile

Staff were very welcoming on arrival. Rooms are large and well suited to business travelers. The hotel itself has a nice country feel to it and despite being next to a dual carriageway you dont suffer from much noise disturbance whatsoever. Meals provided by the restaurant are high quality and the bar staff are very efficient. There was one niggling issue that moved this otherwise great stay down to 4 stars: the room was just a little too cold with full heating on and windows closed. This might be solved with better windows and heavier duvets. I would definitely recommend this hotel and stay here again.

Stayed February 2014, traveled on business
Helpful?
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, February 9, 2014
Thank you very much for your positive review of your recent stay with us here at Holiday Inn Milton Keynes East.
I am delighted that you had a great stay, in particular that you found the team and service here great. At Holiday Inn, we strive to deliver exceptional service and a warm and sincere welcome to make all our guests feel at home, and we are delighted that we have achieved that.
I look forward to welcoming you back in the near future.
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336 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Liverpool, United Kingdom
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 12, 2014

Arrived early evening with my young daughter and a lot of bags (we don't travel light!), a member of staff at reception came to open the door for us which we appreciated, check in was quick and easy. Very friendly staff, with the offer of help with our bags to our room. We ordered room service which arrived promptly. Our room was clean and spacious, fittings were a bit dated but fine. A choice of pillows were available which my daughter loved. We had breakfast which was included in the rate, a good choice of food available and again the staff were lovely and friendly. We stayed on a Thursday night and the hotel was very quiet which was lovely. From the restaurant at breakfast we could see the car park filling up with conference delegates which seems to be the hotels main purpose during the week. It feels quite a small, cosy hotel which is lovely when it's quiet, but I wouldn't want to stay when a function or wedding was on, as it maybe difficult to get a good nights sleep. Aside from that I would definitely stay here again.

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Vikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, January 13, 2014
I appreciate you taking the time to let us know about your recent experience with us here at Holiday Inn Milton Keynes East. We pride ourselves on our excellent customer service and I am delighted we met all your expectations.
I hope to see you return in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level 6 Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 8, 2014

Another great Christmas Day, we've been every year for the last 6 or 7 years, always had the buffet (they used to have a silver service option as well) as it suited the grandchildren & their young friends, totally free to get what they wanted when they wanted it, strawberries for starter, strawberries for main course, whatever, it allows us adults to relax, enjoy food at our speed (I'm a slow eater) & sup a few drinks. Santa arrived on cue with a suitably aged present for each of the children however it was a bit sad this year as our grand daughter will be 13 by next Christmas so Santa won't have a present for her. Staff are really attentive without being OTT, food is plentiful & of a consistently high quality, if you'd like a break from the washing up it's an excellent choice.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dave O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, January 13, 2014
I am delighted the team here at Holiday Inn Milton Keynes East contributed to your Xmas in such a special way. I have shared your positive comments with the team here and hope to see you again Xmas 2014!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, UK
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 12, 2013

Had our wedding here in September 2013 and it really was the most amazing day! The staff were absolutely amazing and made everything seem so effortless! Everyone who attended commented on how great the staff were, the venue were and overall the whole experience.
Accommodation was lovely, food was great and location and grounds were perfect.
A massive thank you to Verity, Laura, and Jessica who really made the whole thing the best day ever!
And a huge HUGE thank you to Shadonna who just made our day so special and perfect, brilliant lady!
Dawn and Steve.

Room Tip: If you are thinking of booking your wedding here - just book it!
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Dawn_MK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, December 13, 2013
We are delighted that we made such a big contribution to your special day. The team here at the hotel are extremely proud of what we offer on occasions like this and reviews such as this make our jobs worthwhile.

I wish you both a great and happy future together.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornwall
Level 4 Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 29, 2013

This hotel offers a lovely location and it was real curb appeal. There were two weddings the weekend of our stay, but the lovely helpful reception staff did their best to ensure that we were allocated a quiet room away from both evening functions. Plenty of parking, but rooms are very expensive - particularly during the week. Would use again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mum-of-Charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, December 2, 2013
Thank you for taking the time to let us know about your recent visit with us here at Holiday Inn Milton Keynes East.
I am delighted that you enjoyed our visit and feel that you would like to stay here again. We are extremely proud of our customer service and I am delighted that we please you in this respect. I look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 11, 2013

Had our wedding reception here in October. From start to finish the staff were absolutely amazing. All our needs were catered too before, during and after the day. The food was lovely and the staff were attentive and quick.

Could not recommend this venue highly enough for weddings.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Rooms
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Helpful?
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, November 12, 2013
Thank you for your kind comments. We are very proud here at Holiday Inn Milton Keynes, of what we offer on special days such as this.
I am delighted that we contributed to your special day in such a manner and made it one to remember.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2013

I should really have written this before but I rarely rmemeber or get time.

I have stayed here a few times for business. The hotel rooms are always clean and the place has a nice relaxed atmosphere.

What they get really right is the employees who are always curteous, friendly, welcoming and sometimes funny. A special mention who go to Anup who is a real credit to the team and the guy who works behind the bar....sorry forgot his name.

Never tried the breakfast so can't comment, but the evening meals are good.

I'll stay here again, eventhough the inclusion of a gym would be nice but understand for the brand this is not generally the case.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jds17uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry R, General Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review, November 12, 2013
Thank you for your kind comments about your recent stay with us here at Holiday Inn Milton Keynes East. I am particularly delighted that you find the team here at the hotel friendly, efficient and pleasant. I have shared your comments with Anup - who I agree is a tremendous asset to the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Milton Keynes East - M1 Jct 14

Property: Holiday Inn Milton Keynes East - M1 Jct 14
Address: Milton Keynes East - M1 Jct Holiday Inn 14 London Road, Milton Keynes MK16 0AE, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes > Newport Pagnell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Newport Pagnell
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Milton Keynes East - M1 Jct 14 3*
Number of rooms: 53
Official Description (provided by the hotel):
The Holiday Inn Milton Keynes-East M1, Jct. 14 hotel is situated in a rural location with views over open countryside and within easy reach of the M1 and central Milton Keynes. Blending Georgian elegance with modern comfort the Holiday Inn Milton Keynes - East M1, Jct. 14 provides relaxed surroundings for business or pleasure. The ideal meeting location for the M1 corridor, the hotel is located just 1/2 mile from the M1 on the A509 towards Newport Pagnell. Meet with friends or colleagues in the congenial atmosphere of the lounge bar. New for 2008, outdoor area ideal for event days, teambuilding activities including motorised events and company fun days. The Holiday Inn Milton Keynes - East M1, Jct.14 has long been established as a premier wedding. A DREAM WEDDING FOR A DREAM PRICE…2012. Our wedding package includes all the following features...• Dedicated wedding coordinator to help you every step of the way• your very own personalised website to share information with your guests• The services of our master of ceremonies• Arrival drinks and a 3 course wedding breakfast for 40 guests• Wine to compliment your chosen meal• Sparkling wine for the toast• Table linen, cake stand and knife hire• Evening buffet for 70 guests• Resident DJ• A complimentary bedroom the night prior, for either the bride or groom• Complimentary overnight accommodation for the happy couple • Special overnight rates for your guests. ... more   less 
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Also Known As:
Holiday Inn Milton Keynes - East m1, Jct. 14 Hotel Milton Keynes
Holiday Inn Newport Pagnell
Newport Pagnell Holiday Inn
Milton Keynes Holiday Inn

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