We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great lunch with friends” 5 of 5 bubbles
Review of Otters Smokehouse and Deli

Otters Smokehouse and Deli
Ranked #13 of 74 Restaurants in Oakham
Certificate of Excellence
Cuisines: Cafe, British, Delicatessen
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children
Dining options: Lunch, Brunch, Breakfast, Seating, Takeout, Waitstaff
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great lunch with friends”
5 of 5 bubbles Reviewed May 11, 2013 via mobile

Having been a regular customer of the deli and hearing glowing reports from friends about their restaurant area I was keen to have lunch there with friends. We were not disappointed, we were greeted by the same friendly staff who even rearranged a couple of tables to accommodate the size of our party. We all enjoyed the food and found in particular the smoked fish platters, mousse de canard and the homemade roast red pepper and tomato soup exceptional. Delicious breads accompanied our dishes. Overall it was a great experience, friendly staff, quality food at a sensible price. We all (5 of us) enjoyed our lunch and planning on going again soon

  • Visited May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Rutland321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

84 reviews from our community

Visitor rating
    51
    30
    1
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Aviemore, United Kingdom
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Lack of Urgency”
2 of 5 bubbles Reviewed May 10, 2013

My wife and I have tried Otters on probably 5 occasions since it opened as a café. We no longer bother as the service never lived up to our expectations. The staff seem willing to be distracted by anything and everything other than serving customers in the café. the counter/deli seems to get all the attention from staff who will happily stand and chat with customers (often, I think they are personal friends/family) while ignoring those waiting at the tables. We have even left before being served because we couldn't afford to wait any longer. I also think the food is over-priced and of no exceptional quality. All in all, not worth bothering with unless they decide what is more important - servicing customers or indulging themselves.

  • Visited January 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
1 Thank neilwills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great breakfast or lunch in Oakham.”
4 of 5 bubbles Reviewed April 22, 2013

We are regular visitors to the market town of Oakham and Mrs T always enjoys perusing the range of independent shops there, and it always feels a friendly place. Up until now we've tried some options for late breakfast or early lunch which have never quite hit the mark. Mrs T read recently in Rutland Life (?) magazine that otters Smokehouse and Deli had expanded to include a cafe. The interior is well laid out with tables possibly a bit cramped to get the punters in but all very pleasant and in keeping with the deli. The menus look very appealing and allow you to experience some of the lovely food on sale in the deli. After much deliberation we both went for the lighter option of poached eggs on sour dough toasted bread, having seen other diners tucking in. Mrs T's arrived with chives liberally sprinkled over, and after seeing her recoil in horror they replaced it with a freshly made non chive version with no quibbles. Mine was washed down with a perfectly good cappuccino and Mrs T chose a mango juice. Food was great, service efficient and friendly, and we rounded off our visit with some tasty treats from the deli. We will be back!

  • Visited April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Otters Smokehouse and Deli also viewed

 

Been to Otters Smokehouse and Deli? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing