Where do I start......my husband and I visited rutland water to do the full circuit and upon completing the circuit decided to have a bite to eat before deciding what we were going to do.....as we had parked next to the restaurant we thought we would give it a go. We both enjoy Italian food and so was rather happy to find that it was Italian.....that is where it all goes down hill and rather fast.
When we ordered the food there was only 3 other tables with customers sitting waiting, however as the room filled and these new customers were being served and actually eating and we still hadn't had our order, my husband complained to the waiter who took our order, only for him to disappear and return several minutes later stating as it was a new waiter in it section it would take a further 10mins for the food to be prepared. I expressed the fact I wasn't happy about this as other customers who had order a long time after we had were in fact eating and nearly finished in some cases, he just shrugged his shoulders and walked off. At no time were we offered any compensation for the fact they had lost our order and that we had waited nearly an hour. When the food did arrive I was a little disappointed, the pizza that i had ordered was suppose to be a spicy one, it had a total of 4 small pieces of pepperoni and a hand full of red onion in the middle, it was hard and in fact I couldn't eat the last inch or so near the crust. My husband ordered the cannelloni which he said was ok but the fresh ones from Asda were nicer, the garlic bread was the same as my pizza - hard, and the sauté potatoes were swimming in oil.
When we went to pay, they presented a bill for the food only, and had completely forgotten about the drinks, as we are honest folk we mentioned this too them where a new bill was promptly presented.
I know one thing I would not recommend this restaurant to anyone I know and unless you have a spare hour or so to sit and wait to be served then I suggest you stay well clear. I have never been in such a badly run restaurant in my life and believe me I have been to quiet a few.