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“well run with good safety standards”
Review of Wye Pursuits

Wye Pursuits
Ranked #6 of 13 Tours in Ross-on-Wye
Attraction details
cardiff
Level 6 Contributor
33 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
“well run with good safety standards”
Reviewed August 13, 2009

Used this company for a family & friends 2 day canoeing trip a couple of years ago, and friends one day canoeing last year. For the 2 day trip we received adequate safety instruction and were given all the equipment we did not have ourselves eg lifejackets, barrels etc. The owner also gave us good advice on what was doable with our mixed age bunch and where to stop for meals, picnics and camping. We were a bit late turning up on the day but he wasnt fazed, he just dropped us off at a lower starting point on the wye to account for our lost time and we accepted his advice. The Wye is a very scenic river and is best when it is a bit warm and the river is lower so the kids can paddle a bit. We camped at Hoarwithy(harp inn field) and were allowed a BBQ here (we had left a car here with tents and BBQ stuff) then had lunch the next day in Ross-on-Wye (Riverside Inn is used to canoeists dropping in). We ended up at the canoe point at Kerne Bridge just next to Wye pursuits. Overall we had a good experience and felt the company was well run, and other friends we have sent to this company for canoeing have had a similar positive review. We have not done anything else with them eg abseiling (not into rope dangling!) but expect that they would have good safety standards for this also.

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1 Thank ada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • Any
English first
London
Level 4 Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
“Totally unreliable”
Reviewed July 22, 2006

We booked to go abseiling and white water rafting with these people and they cancelled the abseiling 2 days before and the rafting half and hour before. it very nearly wrecked our holiday.

Helpful?
5 Thank cleggystar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
werner76, Owner at Wye Pursuits, responded to this review, December 23, 2006
I am sorry that this customer was dissatified with our service. However , the reason for this rare cancellation of activities was due to unforseen injury of the instructor. The customer was made fully aware of the situation and every attempt was made to reschedule these persons activities. We only operate using fit and fully qualified activity staff and under NO circumstances would ever be pressurised and therfore jeopdise the safety of both clients and staff. Full refund given, and alternative company was found to carry out similar outdoor activities. Thank you G Smith ( manager)
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