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“They bent over backwards to help”

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The Old Court House
Ranked #25 of 41 Ross-on-Wye B&B and Inns
Watford, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“They bent over backwards to help”
Reviewed June 2, 2013

I was due to arrive really late, and needed to leave early each morning: That was no problem, and I still got the full breakfast

A wonderfull bed, up gloriously twisting stairs, comfy and cosy with good book supply. Wonderful comfy duvet, small but perfectly adequate shower - and my own microwave and a fridge so I could keep food fresh!

Very very good.

Downsides - parking around the back of the building, and climbing the old staircase - but the goods way outweighed the slight inconvenience.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie6nt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    22
    16
    2
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    2
See reviews for
7
24
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Oxford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 8, 2012

I booked this b and b as a birthday treat for my husband .It was chosen especially for the four poster bed and the log fire .when we arrived what we got was a double bed and no fire .When i asked about the four poster rooms i was told they were already booked and although they were sorry the double room was all that was available .I felt very upset but i did not want to spoil my husbands birthday so we decided to stay anyway. The room was not very clean and not decorated to a very good standard, also on the web site and their notice board they said there was a fridge in every room ,we looked everywhere but could not find it.However the breakfast was great and with a little bit of work the rest of it could be too.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 49plumhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOldCourtHouse53, Owner at The Old Court House, responded to this review, January 25, 2014
We are sorry you were disappointed with your room, and the breakdown in communication over booking the four poster room, if you had let us know and the room was available then it would have been yours,
Regarding cleanliness I am the first to admit that its not that easy in a 400 year old building and we are a bit short of wipe clean surfaces, however we will re double our efforts.
Sorry you could not find the fridge, all our rooms do have them, I can only think that yours may have broken down and has now been replaced.
If you would like to contact us re another stay, we will ensure you get the room with the four poster, and the fridge with the bottle of wine in it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 25, 2012

My partner and I stayed here on Saturday 24/3 through to Sunday the 25/3.
We originally booked a four poster room with working open fire, but due to another booking being cancelled when we arrived we had the choice of all 3. Both the four poster bedrooms looked nice, having an ensuite, choice of reading material and a fridge and microwave in them. We opted for the more modern of the 4 available.
After we chose, Tim, (the manager), asked us what time we'd be down for breakfast then advised us of a few watering holes in Ross. Our trip had had a good start and we were happy.
We visited 4 pubs and they were all nice, the royal behind the hotel was the nicest, and dearest but easy walking distance after a few sherbets. The hope and anchor pub by the river was nice, Sun beaming down with a cider in hand. Lovely!
We got back to the hotel around 7.30 pm. Our room had a very comfortable mattress and quilt. Made for a lovely nights sleep.
The only down falls with our room was that the flow rate on the hot water is very low, took about 25/30 minutes to run a bath. The other niggle was the single pane windows, the didn't keep a lot of noise out from the street so we were woken up in the night. I know it keeps with the look of the building but it would help if it had double glazing.
Breakfast was scrummy, well cooked and on time. We had 2 different types of egg which Tim obliged to make.
We paid £70 for the room and breakfast. I think this price was about right but maybe £60 would have been more reflective.
We would definitely stay again, and advise anyone visiting the area to stay here. Thanks for a lovely stay.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adamtaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 4, 2012

We were looking for a romantic option where to celebrate my girlfriend's birthday, and we really found the right place. The room is very nice and the real log fireplace is just unbeliavable and fantastic !!! Also, the owner Tim&Sue were really welcoming and respectful of our privacy. Good breakfast, with vegeterian menu' where required. Great location to discover the beautiful surroundings with the Forest of Dean. Just a little uncomfortbale the bathroom's tiny size, but never mind. We were absolutely satisfied. We will definitely go back and we would suggest this place to all people who wants to save the old traditions. Perfect choice for a couple.

Stayed February 2012, traveled as a couple
Helpful?
Thank Chrilondra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
4 reviews
Reviewed March 9, 2011

Delightful guest house ideally located in the heart of Ross on Wye. The bedroom was truly beautiful and having a log fire in the bedroom was an amazing and unusual experience. The toasting package available as an extra is excellent value for money and well worth it. The owners are friendly and we enjoyed an excellent breakfast. If you want somewhere to eat in the evening the Royal Hotel, which is literally round the corner is a good choice.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian_austin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough
Level Contributor
126 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 26, 2009

The area needs no introduction with the forest of dean and brecon beacons close by. Sue Mathews B&B is wonderful, especially the room overlooking the High Street. Walk-in fire place and four poster bed, equipped with fridge. Ideal for romantic suppers and bread toasted on an open fire.
Do purchase the 'fire' package - enough logs and coal to keep a fire glowing until the wee small hours. You may wish to take your own toasting fork & buy local bread and pate/jams or Sue can provide these too. My only negative is that the shower room/loo is tiny. Don't let that put you off though.
The Kings Head Hotel over the road is a great choice for a wonderful dinner & nightcap.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neileasyrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
1 review
Reviewed September 30, 2007

This was a lovely B&B. The house was charming and characteristic of a typical 17C building with high ceilings lined in dark wooden beams, an Inglenook fireplace in the bedroom, a 4 poster bed and the cleanest whitest linen I have ever had in a B&B. Breakfast was held in a wooden panelled room with another Inglenook fireplace. The cooked breakfast was delicious and plentiful. I didn't fancy meat so they added a few things to my meal - even though I hadn't ordered a veggie option before hand. There was yogurt, cereal and fruit on an antique sideboard to help ourselves to. The owners were friendly and warm. The location was great. A wonderful place to stay!

  • Liked — ambiance and cleanliness
  • Disliked — front entrance
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dnrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Old Court House

Property: The Old Court House
Address: 53 High Street, Ross-on-Wye HR9 5HH, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #25 of 41 B&Bs / Inns in Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Old Court House 3*
Official Description (provided by the hotel):
Welcome to The Old Court House, a 17th Century Bed and Breakfast in central Ross-on-Wye offering unique period character and modern comforts. We offer Bed and Breakfast accommodation with character: comfortable beds in well-equipped rooms; a tasty breakfast; either full English prepared to order or the “Lighter” alternative. Guest rooms are generous in size and well furnished with comfortable beds and duvets or blankets at your preference are all en-suite with showers and baths in some rooms have Wi-Fi are equipped with 'Freeview' colour television, tea and coffee making facilities; cups; glasses; cutlery; bottle openers and a refrigerator. Hair dryers are available and we can help if you have left something behind: shaving needs; toothpaste and brushes; mending kits. If you wish to ‘eat-in’ then we are pleased to provide the crockery, cutlery and glasses. Choose your complementary newspaper before you retire and we will deliver it to your door. We can provide a cot or similar for the youngest guest; also smaller beds for children wishing to sleep in the same room as their parents. We offer the basic facilities for preparing babies’ and very young children’s own feeds and meals. We can organise pack lunches and picnics from the nearby Delicatessen. Breakfast The Lighter Option? cereals (hot and cold) and Muesli; yoghurts; a range of fresh fruits;; toast; fruit juices; teas; coffees; hot chocolate to drink. The Full Option? fine tasty bacon and sausages; fresh mushrooms and tomatoes; black pudding; fresh free range eggs cooked to your preference: fried ( ‘sunny-side-up’ or ‘over-easy’) or boiled or poached or scrambled; hash browns; fried bread; toast and fruit juices; teas; coffees; hot chocolate to drink. Special needs and preferences? Vegetarian; Vegan; weight watching: we will do what we can to help if you tell us when you book. Locale There is a wide range of local pubs and restaurants offering menus from many difference countries (English; European; Indian; Chinese) and all are within a short walk. Ross has banks and pharmacies within 50 yards of our front door. ... more   less 
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Also Known As:
The Old Court House Ross-On-Wye, Herefordshire

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