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“Oh how it's changed”
Review of Travellers Rest

Travellers Rest
Ranked #60 of 94 Restaurants in Ross-on-Wye
Cuisines: British
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Families with children
Dining options: Breakfast, Outdoor Seating, Reservations
Reviewed February 2, 2013

Went on Saturday lunchtime as a family group of six meeting up on the Sat before Xmas. First of all, we noticed the apparent apathetic attitude of the staff when checking in to the restaurant. Very disappointing! Long delay before orders taken - usually a sign of being understaffed. Eventually meal arrived, a varied selection, but noticed all looked dried up, pale and most unappitizing. I'd ordered a T bone steak, medium rare with an extra sauce in all about £20.50. When it came it was all dried out, the steak was only about 8mm thick, grey right through and had an layer of inedible fat/gristle all around the edge. The sauce was congealed in the tiny sauce boat which had to be encouraged out of the boat with a knife!
It was returned to the kitchen. A replacement arrived some 20 mins later when the rest of the group had finished what they were prepared to eat of theirs. The replacement was twice the thickness of the original and was slightly pink in the middle - a better attempt, but the sirloin side was as tough as old boots! Another member of the of the party requested salmon but was advised no new potatoes - but offered a jacket instead. That turned out to be dried up leaving the feeling that £15 for a small portion of Salmon and a dried up jacket was a bit steep. The poor guy that ordered the burger said he'd wished he had gone to Weatherspoons in Ross as it was dry and did not compare to the succulent burgers they apparently serve there.
In all we had a terrible experience which in no way compared to the standard we remember at the Travellers Rest at Ross. Although it is central for the family to meet up at, I don't think it will be suggested for the next gathering even it the price of the steak was taken off the bill.
Oh what a shame when standards tumble like this!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 - 309 of 327 reviews

Reviewed January 28, 2013

This is the Beefeater next to the Premier Inn (Ross-on-Wye) at the end of the M50 and it is actually called THE TRAVELLERS REST. We had an appalling experience there yesterday. There is only one word to sum it up and that it is FILTHY. It might have been because it was 4pm on a busy Sunday with families having eaten earlier, as kids eat free BUT there is just no excuse for piles of plates with congealed foods scraps on every table and when we pointed out to the barman how disgusting it was, his reply was "I KNOW". We asked if we could sit with a drink at a clean(er) table just inside the empty restaurant while we decided whether to eat - and a miserable, tired, unhelpful member of staff yawned her refusal. AVOID this Beefeater at all costs. Given their complete disregard for cleanliness, we decided NOT to chance eating either dinner or breakfast here. It is a great pity because the Premier Inn next door is excellent.

    • Atmosphere
1  Thank riversmeade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

My wife and I recently visited this restaurant for evening dinner.
We were most impressed by the standard and of quantity of the food. The only critisim that I would level, is the time spent waiting to be served at the bar. However, it was early evening, a busy time

    • Value
    • Atmosphere
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    • Food
Thank Ivor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

Went on Saturday lunchtime as a family group of six meeting up on the Sat before Xmas. First of all, we noticed the apparent apathetic attitude of the staff when checking in to the restaurant. Very disappointing! Long delay before orders taken - usually a sign of being understaffed. Eventually meal arrived, a varied selection, but noticed all looked dried up, pale and most unappitizing. I'd ordered a T bone steak, medium rare with an extra sauce in all about £20.50. When it came it was all dried out, the steak was only about 8mm thick, grey right through and had an layer of inedible fat/gristle all around the edge. The sauce was congealed in the tiny sauce boat which had to be encouraged out of the boat with a knife!
It was returned to the kitchen. A replacement arrived some 20 mins later when the rest of the group had finished what they were prepared to eat of theirs. The replacement was twice the thickness of the original and was slightly pink in the middle - a better attempt, but the sirloin side was as tough as old boots! Another member of the of the party requested salmon but was advised no new potatoes - but offered a jacket instead. That turned out to be dried up leaving the feeling that £15 for a small portion of Salmon and a dried up jacket was a bit steep. The poor guy that ordered the burger said he'd wished he had gone to Weatherspoons in Ross as it was dry and did not compare to the succulent burgers they apparently serve there.
In all we had a terrible experience which in no way compared to the standard we remember at the Travellers Rest at Ross. Although it is central for the family to meet up at, I don't think it will be suggested for the next gathering even it the price of the steak was taken off the bill.
Oh what a shame when standards tumble like this!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Been coming here for years and seen it change.It's not a pucka gastronomes place, but neither fast food.It is straightforward chainstore type menu. But, that is not meant to be derogatory, for it means you know what you might get before you enter.
It's well spaced and lots of seating but booking is advised , due to the large volume of passing trade, being on the M50. Lots of Malvern Showground visitors stop here too , en route toWales and the West.
Service is good and we particularly liked the way that our grandson's needs were looked after; he is not two yet.But, the place was not full of screaming kids and the atmosphere was an appropriate bustle. Nice and warm inside too, which pleased the ladies.
Value for money is better if you collect the loyalty card points; we earned two free starter from our single visit.
And so, if you are on a budget, want spoiling a little and are not sure what might tempt your palate, go here .

    • Value
    • Atmosphere
    • Service
    • Food
Thank rodburris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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