Went on Saturday lunchtime as a family group of six meeting up on the Sat before Xmas. First of all, we noticed the apparent apathetic attitude of the staff when checking in to the restaurant. Very disappointing! Long delay before orders taken - usually a sign of being understaffed. Eventually meal arrived, a varied selection, but noticed all looked dried up, pale and most unappitizing. I'd ordered a T bone steak, medium rare with an extra sauce in all about £20.50. When it came it was all dried out, the steak was only about 8mm thick, grey right through and had an layer of inedible fat/gristle all around the edge. The sauce was congealed in the tiny sauce boat which had to be encouraged out of the boat with a knife!
It was returned to the kitchen. A replacement arrived some 20 mins later when the rest of the group had finished what they were prepared to eat of theirs. The replacement was twice the thickness of the original and was slightly pink in the middle - a better attempt, but the sirloin side was as tough as old boots! Another member of the of the party requested salmon but was advised no new potatoes - but offered a jacket instead. That turned out to be dried up leaving the feeling that £15 for a small portion of Salmon and a dried up jacket was a bit steep. The poor guy that ordered the burger said he'd wished he had gone to Weatherspoons in Ross as it was dry and did not compare to the succulent burgers they apparently serve there.
In all we had a terrible experience which in no way compared to the standard we remember at the Travellers Rest at Ross. Although it is central for the family to meet up at, I don't think it will be suggested for the next gathering even it the price of the steak was taken off the bill.
Oh what a shame when standards tumble like this!
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