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“Ideal location for Wye Valley”

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Premier Inn Ross-On-Wye Hotel
Ranked #5 of 14 Hotels in Ross-on-Wye
Certificate of Excellence
Portreath, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Ideal location for Wye Valley”
Reviewed October 11, 2011

Stayed just one night, the room was pleasant and spacious as are all Premier Inns.
Great location with Ross on Wye and Monmouth close by.
We ate in the Beefeater next door having an early bird special, was perfectly adequate and service was good.
All in all a good stay and good nights sleep.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank c00kiequeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
  • Italian first
  • Any
English first
uxbridge
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 7, 2011

Nice hotel. Bed was comfortable and staff friendly.
Only let down was I had no hot water when I had a shower, which wasnt to much of a problem as it was a hot day.
Would stay again.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crhimis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 11, 2011
Thank you for your comments regarding your recent stay at Premier Inn, Ross-On-Wye.

I am happy that you found the team to be friendly and that your bed was comfortable during your stay.

I am a little confused to why you found that you had no hot water when taking a shower this may have had something to do with the water temperature. On check in we ask all of guests to come back to us if they experience any problems. We are manned 24 hour, so no problem is too much trouble.

Thank you again for your comments.

Kind Regards
S.Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 27, 2011

Girlfriends mother booked the hotel for her birthday weekend (2 nights), and we were a small group of 6 with 3 rooms. (One couple had a baby and had a ground floor family room).

Check in was pleasant and the girl behind reception was very nice.
As we had arrived at 9.30pm, we all went straight to our rooms to freshen up and then to have a meal at the next door Beefeater.

The meal was pleasant enough, and afterwards we went back to our rooms to have a good night sleep. The rooms themselves were as you would expect; clean, tidy, and with an exceptionally comfy bed.

The one gripe was how hot the room became during the night, and by opening the window (which overlooked the carpark) you could hear the traffic noise from the main road outside.

And the couple with the baby on the ground floor; once they opened the windows during the night, they would wake up in the morning and there would a a dozen or more crane flies on the walls and ceiling (due to being next to the fields at the back). This was the same on both nights, and the hot room didn't help with the baby either.

Breakfast deal in the Beefeater was exceptional with cooked breakfast, cereal, yoghurt, fruit and delicious coffee ... well worth it to start the day.

All-in-all, it was okay ... nothing amazing but there was good staff in the hotel and Beefeater; just need to sort out the room temperatures (air conditioning??).

Room Tip: Not overlooking the fields at the back as you will get insects in your rooms if you leave the window...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DixieDevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 7, 2011
Thank you for your comments regarding your recent stay with us at Ross-On-Wye Premier Inn.

I was pleased to read that you enjoyed your stay with us. Unfortunately we do not have air conditioning therefore we do not advertise having it, but we can of course provide additional fans during the hotter months.

Kind Regards
S Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Totnes, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 26, 2011

Good location , bedroom OK but the bathroom did not smell too nice. Tried to tell staff as we left but they were too busy talking. Two armchairs instead of one would be nice. Vintage TV!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 7, 2011
Thank you for your comments regarding your recent stay with us at Ross-On-Wye Premier Inn.

I was concerned to hear that you found your bathroom to have an odour, I have passed this feedback on to my head housekeeper and we will of course discuss this in our next team meeting. At premier inn we offer a 24-hour manned desk so team members can be available at all times to help assist our guests.

Kind Regards
S Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hildenborough, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 17, 2011

My husband and I stayed here for five nights. We found the location to be excellent ie with lovely views of surrounding countryside (including sheep outside our bedroom window one morning!) and the famous view of the church at Ross with the river in front of it. The staff were very friendly, polite and helpful, in the hotel and in the restaurant. The room was situated in the very recently built new wing at the back of the hotel, second from the left on the first floor and you could smell the newness. It was very clean and very comfortable. Breakfast was consumed at the Beefeater adjacent - good choice and nicely cooked.

Room Tip: Rooms at back are quieter
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Clifffan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 7, 2011
Thank you for your comments regarding your recent stay with us at Ross-On-Wye Premier Inn.

I was pleased to hear that you and your husband enjoyed your stay with us, I will of course pass all your comments on to the staff,

Thank you again for your comments.

Kind Regards
S Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 8, 2011

Stayed for 2 nights at this Premier Inn near Ross On Wye. It was just off a roundabout near to a busy road but no traffic noise at all!

All staff were very friendly and helpful! The room was clean, modern and very comfortable. There were building works ongoing during my stay but these did not affect me at all!

The Beefeater next door was just as accommodating and the breakfast (all you can eat) made morning something to look forward to!

Highly recommended!

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Drew1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 8, 2011
Thank you for your comments regarding your recent stay with us at Ross-On-Wye Premier Inn.

I was pleased to hear that you enjoyed your stay with us.

Thank you again for your kind comments.

Kind Regards
S Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 5, 2011

We stayed one night in Premier Inn Ross on Wye and next night in Hilton Swindon........Premier won our vote hands down! Hilton never again!
Spotless, comfortable,free parking and friendly helpful staff. Larger TV would have been good though. Highly recommended!

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hantsgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyMRossPI, Manager at Premier Inn Ross-On-Wye Hotel, responded to this review, October 11, 2011
Thank you for your kind comments regarding your recent stay at Premier Inn, Ross-On-Wye.

I will of course share this feedback with my team!


Kind Regards
S.Miller
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ross-On-Wye Hotel

Property: Premier Inn Ross-On-Wye Hotel
Address: Ledbury Road, Ross-on-Wye HR9 7QJ, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Ross-On-Wye Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
Make the most of the great outdoors in this idyllic spot by the Brecon Beacons and the Forest of Dean ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Ross-On-Wye Hotel Ross-On-Wye
Premier Inn Ross-On-Wye Hotel Herefordshire

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