I stayed one night at The Chase Hotel with two colleagues on a recent business trip. We were given three rooms on the first floor, which turned out to be immediately above the function room. Having gone into the town for the evening we returned to the Hotel to find a wedding disco in full progress. This went on until just after midnight, which wouldn't have been a great problem had the three of us not needed to make a very early start the following day!
The following morning led to the realisation that the hotel was not particularly full, so we could easily have been allocated alternative rooms further away from the function room had we been aware in advance of the entertainment. One mention of the wedding party by the receptionist when we checked in during the evening could have avoided what was a very disturbed night with little sleep.
A complaint to the duty manager the following morning resulted in a reasonable discount on the bill and the hearty breakfast did something to recover the experience, but this stay could have been so much better.
- Official Description (provided by the hotel):
- The Chase Hotel in Ross-on-Wye is a Georgian Country house hotel set in 11 acres of parkland surrounded by stunning countryside. The hotel has been refurbished to reflect an up to date feel which blends sympathetically and seamlessly with the period charm and features of the building, enabling guests to relax and enjoy their stay in comfort. ... more less
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- Also Known As:
- Chase Hotel Ross On Wye
- The Chase Hotel Ross-On-Wye, Herefordshire