Spent 4 nights here with my wife, 11 and 13 year old in two separate rooms. First thing to say is no lift in the hotel so beware if this may be an issue. The Royal is a long way from its splendour of days gone by. The staff were friendly and generally helpful. The rooms large with comfy beds. No telephone in the rooms, shower falling apart and no vanity unit or shelving in the bathroom. It was clean on arrival but our room was not dusted or properly cleaned the entire 4 days. However our main issue was in the restaurant for breakfast. Each day it was full of used tables not cleared meaning they had to "cobble"together crockery from the used table to free one, left dirty, not wiped over etc. The food was bland, the juices not topped up service slow and poor most of the time. The coffee was cold and weak on 3 of 4 days and i can honestly say i would advise against this hotel until the owners and managers stop cutting so many corners and get back to basics normally found in a Grand old hotel!
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- Also Known As:
- Royal Hotel Ross On Wye
- Royal Ross On Wye
- The Royal Hotel Ross-On-Wye, Herefordshire