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“Need more staff!”
Review of The Boat House

The Boat House
Ranked #38 of 58 Restaurants in Wallingford
Cuisines: Argentinean, Pub
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Reviewed May 5, 2013

Lovely setting by the river, what a shame only 2 people plus chef working. The 2 members of staff friendly but over wrought on a beautiful Sunday afternoon. Food very reasonably priced didn't get to sample as 3/4 hour wait so decided to go elsewhere. What a shame plenty of people visiting but waiting too long, the management need to be on the ball get more staff, the place and setting sells itself you are loosing out big time guys! That's the problem with chain pubs. Only gave 2 stars as Wallingford and setting is so lovely shame the pub couldn't deliver!

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1  Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (348)
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322 - 326 of 348 reviews

Reviewed April 21, 2013

The waitresses are tatty wearing mini dresses and are very rude and need to drop the attitude. The pub is full of drunks and druggies and te food is vile. The steak taste like chewing a flip flop and the fish is microwaved. Since the new management this pub has dramatically gone down hill. I hope management read this an I suggest you get new uniform for your staff. No one wants a 50 year old women in a mini dress serving there food..

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2  Thank Jessicasopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at The Boat House, responded to this reviewResponded April 24, 2013

Dear Jessicasopinion, thank you for your feedback. We are sorry to hear that the level of service in the pub was not up to our usual standards. Your comments have been duly noted and will be followed up with the Management Team. Kind Regards, John Barras

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Iv got to say that the service in the boat house is absolutely awful. I live in Wallingford and have done all my life, under old management the boat house was lovely. Quick, polite service and decent food. Now, its run by obnoxious rude chavs who stop serving food before the allotted time and bully you out if they're in a rush to close, disgusting.

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1  Thank Wallingford2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at The Boat House, responded to this reviewResponded April 15, 2013

Dear Wallingford2013, Thank you for your recent review on Trip Advisor. Your feedback was a concern to hear and I would like to investigate these comments further with the Management Team of the pub. I have sent you a direct message to discuss these concerns further and look forward to hearing from you soon. Kind Regards John Barras

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

Went here Saturday afternoon,very good value vegi burger meal,sat looking out onto the Thames,nice location,clean,friendly staff.will go back and recommend.

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Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

its a good value menu and food surprisingly nice with large portions at a very low price. dogs only allowed in beer garden which is a shame. football always on which can be a pain. lovely in the summer

Thank Treeratuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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