We have just returned from a Christmas Spectacular weekend package, which overall we enjoyed. The access to the theme park & the Santa experience were well worth the money, our 4 year old loved it.
Sadly the hotel lets itself down in a couple of areas...
On arrival it looks wonderful and the staff are very welcoming. The bedroom we stayed in was perfect, it was a Pirate themed room which our son was amazed by, the decor and the den for him to sleep in were probably the highlights of his stay. The room was spotlessly clean but lacking in a couple of amenities that would surely up its ratings, firstly, a heated towel rail or even just a towel rail! One hook behind the door does not lend itself to hanging 3 towels up to dry. Also, teaspoons. I know this sounds minor but how do you stir your sugar into your tea?! On asking for a teaspoon at reception, one was found but only after a long search. It turned out that they did not have any within the kitchen or restaurant so at breakfast children were having to eat their cereals with a soup spoon.
The point which lets them down totally is the food. We ate in the restaurant on the first evening and began to wonder what was going on when we saw other families sitting at the table with take aways. Wish I had cottoned on before we had ordered as the food was awful, 'beige' is the best description I can give it, I don't believe the kitchen cooks anything from fresh, it was all obviously pre-packed, frozen and re-heated. My boy took one bite of his cheesy pasta and refused to eat any more. Jamie Oliver would be horrified. After enquiring with the receptionist about the take aways it turned out that they allow people to bring in food as their own menu is so limited. In my view they should just do away with the menu and leave some take out menus on the desk!
As other reviewers have stated the children's play room leaves a lot to be desired, basic at the best.
Sadly I doubt we will return to Gullivers Hotel, it could be great but it needs a lot of effort putting in to bring the rest of the experience up to the level of the family suites.
- Official Description (provided by the hotel):
- The Gullivers Hotel is in an ideal location for both business and leisure. All our rooms have been designed in a modern contemporary style providing maximum comfort at affordable prices. The Gullivers Hotel is nestled in parkland in the north west area of Warrington. Surrounded by woodlands and adjacent to the Sankey Valley Park our lodge style hotel sits well in the local environment. The hotel is approached by a private driveway making it difficult to believe you are so close to the town centre. Gullivers World theme park and SplashZone are in walking distance from the hotel making it an ideal base for a family fun break.Easily accessible from three motorway networks, M6, M62 and M56 Gulliver’s Hotel makes an ideal base to visit Chester, North Wales and the Peak District. ... more less
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