I visited the park last Saturday (22nd March) and had an appalling experience. Upon reaching the entrance there were no ticket stands open, after looking around we were told rather abruptly by a member of film crew that they were filming the advert and to either go inside or get out of the shot. Not a good first impression on our first visit. We walked into the swimming pool area to ask a member of staff where we could enter the park, only to be told they were closed for staff training- on a Saturday of all days. We then had to deal with my very upset two year old as we left and tried to explain to him that the park wasn't open. I checked the website that morning and there was no mention that I could see of it being closed for the day. BAD customer service, BAD impression of the place. Doubt very much we will be returning after this experience.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.