We stayed on the Sunday night and ate in the restaurant , unfortunately 50 % of the menu was not available namely all the Fish and sea food, whilst the staff were extremely apologetic and help-full it relay spoil 't the evening.
I completed the customer feedback card in the room saying we were unhappy and also told reception, 5 weeks later no one contacted me to apologize or explain why they had no food !!
So not impressed with the customer service and would not recommend them as a result.
- Official Description (provided by the hotel):
- Located in the stunning county of Surrey, just 20 minutes from London and standing where the world famous Brooklands race track once reigned supreme during the 1920s and 30s. The Brooklands Hotel takes this iconic inspiration to deliver a new kind of unique experience. ... more less
- Reservation Options:
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- Also Known As:
- Brooklands Hotel Weybridge, Surrey