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“Lacking attention to detail”

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Ramada Park Hall Hotel and Spa
Ranked #7 of 20 Hotels in Wolverhampton
England
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Lacking attention to detail”
2 of 5 bubbles Reviewed May 26, 2004

Having had a pleasant stay at Park Hall on a previous visit I thought it would be a safe bet for my return trip.
Despite my booking confirmation promising "Double room for single occupancy" I found that I had been allocated a single room. Seemingly the french doors leading onto the balcony were regarded as compensation for the wrong bed size.
Unfortunately the french doors led to a shared balcony spanning the length of the wing of the building and past at least 3 other rooms. Being mindful that as a single female guest, sleeping with french doors wide open would not be a sensible move, I instead had to endure a boil-in the-bag - the french doors were the only source of ventilation in the room. Having arrived very late at night I decided to shut-up and put-up rather than return to reception and ask for a room-transfer, even when I discovered that the TV worked in only short 3 minute bursts
before becoming a radio (no picture & no remote control).
The strangest part of the stay however was being woken up at 7am by sound of Rod Stewart, Tears for Fears et al appearing to come from the smoke alarm on the ceiling (this was despite being on the top floor!). At 7.20am this was joined by the loud beeping of the clock radio from the vacant neighbouring room. When this was mentioned to reception as I was checking out I got a "Yes, sorry about that we've already had several other complaints - it must have been set by yesterday's guest". It appears that no one actually thought about simply entering the room and turning it off...

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Ramada Park Hall Hotel and Spa

Property: Ramada Park Hall Hotel and Spa
Address: Park Drive, Wolverhampton WV4 5AJ, England (Formerly Ramada Park Hall Wolverhampton)
Location: United Kingdom > England > West Midlands > Wolverhampton
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Wolverhampton
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ramada Park Hall Hotel and Spa 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Ramada Park Hall Wolverhampton Hotel has been recently taken over by its new owners late in 2011. The hotel is an exceptionally stylish and contemporary space, which yet retains the relaxed comfort of a country house haven that is just minutes from Wolverhampton. With new technology, state of the art facilities and exquisite contemporary interiors, all inside a gorgeous Grade II listed building, Ramada Wolverhampton Park Hall Hotel & Spa undoubtedly has something for everyone.Our friendly and experienced staff will be on hand to help with every detail of your visit, whether your stay is for business or pleasure, so relax, unwind, and leave the rest to us. ... more   less 
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Also Known As:
Ramada Park Hall Hotel Wolverhampton
Ramada Wolverhampton
Wolverhampton Ramada
Ramada Park Hall Hotel And Spa Wolverhampton, England

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