Dirty, unwelcoming and definitely not a hotel that I would endorse to anyone, and I would not class this as a 3* hotel. I stayed in this establishment as I had a job interview in the area and wished to stay somewhere that was clean, comfortable and accessible. After being handed my keys by an inattentive receptionist, who was deep in conversation with two of her colleagues, I then entered the main section of the hotel to be greeted with the stench of damp. I then went in to my room, which was dark and shabby, and also had an offensive odour but I couldn’t put the lights on as the receptionist did not explain to me how to put them on using the key. I vacated the room after bumbling around for a few minutes, going straight to reception, and demanded a refund. Unfortunately, this did not happen as the receptionist informed me that as it was through your website they could not give me my money back, and that it had already been withdrawn from my account. Instead I was offered another room, which I had to take as I did not want to have to pay for another hotel and I still I that impending (extremely stressful) interview. The second room was slightly better than the first in the fact that it did not smell quite as bad. Although it was still dirty, dingy, with ripped wallpaper and a broken hair-dryer (I discovered this after my shower the next morning and prior to my interview I did not look my best). I arrived for breakfast just after 9am (unfortunately it finished at exactly 9am), so I was extremely hungry. The nearest shop was 30 minutes away and I had to walk across a dual carriage way just to get something to eat. After my interview I knew that I would have to return back to this horrible establishment as I had booked for two nights and my flight home was not until the morning. I cannot express how much I did not enjoy my stay at this hotel.
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- Also Known As:
- The Highdown Hotel And Restaurant
- Highdown Hotel Worthing
- The Highdown Hotel & Restaurant Worthing, West Sussex