I have revised this review slightly, following a letter from Mr Clive Horsfall.
I booked through Laterooms, and arrived within minutes of my estimated arrival time. There was a sign on door which said something along the lines that I needed to report to the wooden shed over the road. This was locked and appeared deserted but with another sign, along the lines of asking me to ring the bell if the site was unattended. No one answered the bell. There was however a mobile phone number on another sign by the door to this shed, which I rang.
The phone was answered by someone who I appeared to have disturbed at a family meal, on which I felt I was intruding. I was told my room number: that the key was in the door: that my credit card was already charged (although this wasn’t made obvious by laterooms) and I would get an emailed receipt. This receipt never arrived. I emailed the contact on my laterooms confirmation again asking for a receipt but at the time of writing this has still not arrived. I did not even receive a receipt with the letter from Mr Horsfall.
On the plus side the room was clean and recently decorated, and indeed to the standard highlighted by the proprietors response to my original review.
In my opinion it is a shame that the service wasn’t of the same standard as the room. A note in my room said something along the lines of please ask rather than leave a bad review - that is OK if the request is delivered.
The other review which I left for Findon was for a meal and not a room and so, I think, irrelevant to this one. I have however stayed in Findon in the past, admittedly several years ago.
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