I booked a double room at Findon Manor. What an experience. We informed them of our late arrival. Given keys to ground floor door, that was round the back. Arrived to find the place in total darkness, and grovelled in the dark to get in. Struggling with suitcases over the gravel forecourt.
Bedroom - broken bulb on dressing table light, two remote controls for TV without instructions, floor had not been hoovered, gravel and bits from outside on carpet, bedsprings sticking out of mattress which dug into your back, the most cheap and nasty mattress - you would hesitate giving it to a tramp. No heating in the room (it was a freezing cold night).
Bathroom - ancient window mouldy and crumbling and last painted probably 40 years ago. Broken light over the mirror. Last occupant's toothpaste on shelf as well as used soap. Half empty shower gel on soap dish. An aggressive note above the toilet saying that if you put anything down it, you would be liable, as in the past they have had to pay plumbers for call outs, and you would be charged.
The next shock was when I turned on the tap to wash my hands - some sort of pump started and the decibels of noise was equal to a pneumatic drill. Same thing happened when you flushed the toilet or used the bath/shower. Dreadful.
Breakfast - One man was eating in an empty room. The server showed us to a small table alongside a dark wall. Whereas other tables had views of the garden. We asked to sit at one of those: "No, they aren't made up." The setting consisted of a fork, knife, paper napkin and a small vase of dead flowers. I moved our cutlery to another table. The cereals were boxes of sets you get from a 99p shop. My caffetiere had lovely lime scale stains on it.
When we checked out, I asked to speak to the manager. Apparently he was having Physio. So I asked the woman to get him to call me back. A woman called Natasha said 'either Stephen Ballbrook or Gerry McGrath would phone me'. Neither did. I rang after a week and asked why no one had contacted me. Natasha said they would call tomorrow. No call. Such arrogance.
DO NOT STAY IN THIS GHASTLY PLACE. CUSTOMER SERVICE IS NOT PART OF THIS SHABBY PLACE, SHODDINESS IS.
- Official Description (provided by the hotel):
- Deep in the Sussex countryside and on the slopes of the South Downs Way Findon Manor is set in its own gardens and offers guests a relaxing country retreat. The hotel provides the ultimate relaxing surroundings away from the hustle and bustle of daily life, yet close to the centres of Worthing and Brighton.When it comes to eating at Findon Manor we offer a wide range of choices and our Chefs work to provide guests with menus that use only the freshest locally sourced ingredients whenever possible. Whether you want a quick bite in the Snooty Fox Bar, our speciality traditional Sunday Lunch or a choice from our A La Carte menu in the Terrace Restaurant, you can rest assured that we'll provide a dish to suit you. ... more less
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- Also Known As:
- Findon Manor Hotel Worthing, West Sussex