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“It's the only cinema”
Review of Cineworld Ashford

Cineworld Ashford
Ranked #2 of 9 Fun & Games in Ashford
Attraction details
Reviewed February 8, 2013

Cineworld Ashford is ok. Its a cinema - it shows films - food is pricey. But they do have a good ice cream counter. The staff smile on that counter. On the regular counter they are beyond slow and miserable! Cheap Saturdays are brilliant value though.

Thank kittykates_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 - 268 of 272 reviews

Reviewed February 6, 2013

overpriced snack items and VERY poor service - slow and without any smile!! We seem to have to wait for ages everytime we go to purchase any snacks.

Thank HMSCatering4kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

Get in early if you want good seats! We made the mistake if turning up 10 mins before it was due to start and had to sit right at the front!

Thank Vonnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

We go to cineworld a lot as it is local to us, today we went and saw "the Impossible" we queued up to get our tickets and were told that the heating had broken down and to give it ten minutes and if you were cold they would refund us fully which was nice, but we got into the film and didn't want to miss it! Just glad that we wore our gloves and scarves! One thing that I would say was the snacks popcorn etc are quite pricey but other than that its a good cinema!

Thank KentSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013

We visit Cineworld Ashford every time we want to see the latest movies, whether there's two of us, me going with friends or the whole family! We usually book by phone so we can avoid the queues and pick up the tickets when we arrive, however the queues are usually very short unless their has been a recent blockbuster release. The foyer is fully equipped with a large food counter that sells popcorn, hotdogs and soft drinks, there is a Ben & Jerry's for flavored ice cream and of course the Pick 'N' Mix. There is a small arcade area and of course the ticket counter along with an area to collect prepaid tickets.

The last film we saw was Skyfall (Which we all enjoyed and considered watching again as we couldnt wait for it to come out on DVD) the screening room was thoughrly cleaned and all the chairs are very well padded and again well maintained (Booster seats are also available). The screens in the room are of amazing quality and the overall experience is always top notch.

We did once make a complaint to the manager (A very long time ago) because some children were running infront of the screen constantly! The manager gave free tickets to us as well as everyone else that complained. I can't stress enough how this was a one off and the only complaint we have ever had to make here, but as you can see we were thoroughly compensated and dealt with professionally.

One quick tip is that I recommend booking in advance or when buying popcorn at the food counter or at the Ben and Jerry's counter you CAN also buy you tickets there and that saves you a lot of time... Hope this is helpful!

Thank BIG_APL_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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