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“New Years Eve”
Review of Chiquito

Chiquito
Ranked #73 of 217 Restaurants in Ashford
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Families with children, Kids
Dining options: Lunch, Dinner, Breakfast, Brunch, Late Night, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Ashford, United Kingdom
Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“New Years Eve”
Reviewed January 2, 2014

My husband and I went here on New Years Eve. We had booked a table for 6pm and were shown straight to the table. Our waitress Vera was very friendly and enthusiastic and made us feel welcome but we were disappointed on how close all the tables were to each other especially as it was a very busy evening (quite understandably). We felt that we were sitting alongside other people and had no privacy and could hear our "neighbours" conversation which is quite uncomfortable. Also I was put off from having fajitas as there was not enough room on the 2 place setting table in my opinion.
The food was pleasant and tasty and served in a timely fashion.
We had to wait a while for our bill at the end of the meal which was slightly irritating as we were quite keen to leave at this point as it had become quite noisy and we couldn't really have a private conversation.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PurdyK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

Visitor rating
    77
    84
    65
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    51
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Didnt even want to give it a rating of 1....”
Reviewed December 30, 2013

Visited at the beginning of December on a last minute whim with my partner and 2 teenage sons and it wasnt a great experience.

The food is SOOOO overpriced for what it is and all 4 of us had different dishes but they all tasted the same? I ordeded a Minced Beef chilli burrito and it had NO minced beef in it at all - it was basically a wrap full of beans - was gross. I complained and chose the peri peri fajitas - wasnt great, just average to be honest. No apology from the duty manager.

With all the competition this place has, one would assume that the Manager would ensure the food and customer service was his/her top priority to ensure people came back,

This was the second bad meal i have had there - will not be returning. There are places locally that are much better value for money with 10 x better customer service. Both times i have visited this restaurant, it was empty...i wonder why?

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kellie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Happy birthday boy”
Reviewed December 12, 2013

We took a group of 10/11 year old boys to Chiquito's restaurant after watching a film at the cinema. We were delighted with the excellent service we received. The menu was excellent - something for everyone - the food was hot, we weren't kept waiting but neither did we feel rushed, and the atmosphere in the restaurant was very pleasant and relaxed. The year before we'd gone to one of the other popular restaurants nearby and had been disappointed. Chiquito's did not let us down and will be our first choice when we visit Cineworld, Ashford, in future.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Busypips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
160 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Great staff and a good experience”
Reviewed November 29, 2013

Excellent service from a chain that is usually very slow, but I can’t fault the staff at this Ashford branch. The food was prompt, tasty and hot. The cocktails were very good and we had a really enjoyable evening. My kids noticed the music had a modern song every other song which was a nice change from the constant style.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tallulah_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
2 reviews
“Great service, but overpriced and disappointing food”
Reviewed November 22, 2013

The service was great; out waiter was warm and helpful — despite this, the menu was overpriced and the food itself the wrong side of average ... that's not to say it was poor quality, quite the contrary, it was hot and fresh — just unpleasant.

On a side note I watched a member of staff, whom I'd deemed to be the Manager (certainly senior), knock clean cutlery off an empty table in the sparsely occupied part of the restaurant in which we were sat — before promptly picking them up off the floor and arranging once again neatly on the table, ready for the next lucky diners. **Nice**

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BenLeahDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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