Like most people this was a stopover prior to using the tunnel. Comfortable and clean. Ate in the harvester across the road because of unappetising vegetarian options. Room was good plenty of space and nice bathroom. Staff were fine.More
Like most people this was a stopover prior to using the tunnel. Comfortable and clean. Ate in the harvester across the road because of unappetising vegetarian options. Room was good plenty of space and nice bathroom. Staff were fine.MoreShow less
Thank you for placing your review, and I’m so pleased you had a comfortable stay with us. I hope you enjoyed your trip, and we look forward to welcoming you back in the near future.
My family and I had a comfortable night in our hotel room. There were enough electrical plugs to charge our cellphones and IPAD. The room had a good sized closet and bathroom. In addition, it was nice to have a full counter space in the bathroom, which is standard in North American hotels, but rare in England. The air conditioning cooled the room to a perfect temperature for sleeping.
For dinner, we ate in the hotel's dining room, which was a good choice. The curried lamb was especially tasty.
What a lovely review!! I’m absolutely delighted you enjoyed your stay with us and that your room was suitable for your needs. I will certainly let my kitchen team know that you enjoyed your Dining Experience, getting good comments like this certainly boosts the staff morale, so thank you again for such a nice review.
This is an excellent place to overnight before venturing under the Channel. We had a long journey from the North and a longer one on the French side so this stopover was ideal in location,comfort,good value and a good breakfast.
Shame that wi fi is not free - most budget hotels we encountered offered a free service,which is very useful for keeping in touch.
The breakfast was very good but staff need to keep the hot food bar properly provisioned .
If booked in advance the room rate can be substantially reduced to a reasonable budget price.
Reception staff were very efficient and welcoming.
The Harvester opposite provided a better value and more varied alternative to the in house restaurant
Thank you for choosing our hotel to stay in before your trip, and I’m so pleased that you enjoyed your visit. I’m delighted our famous award winning Holiday Inn breakfast set you up for your long journey, and that the team were friendly and welcoming. I hope you will return in the near future when you will be made most welcome.
Decided to stay here again, and 2nd time around was definitely an improvement. Perhaps the 1st time the loud wedding party helped with my negative review, this time around a coach of elderly europeans made for quieter guests. Also the hotel is now offering a meal deal, which price wise worked out very good. Of the course the breakfast is still great and can't complain about the room, clean and comfortable. Have booked to stay again.
Thank you for returning to our hotel, and I’m so pleased you noticed an improvement from your first visit. I’m thrilled that you had a great Guest Experience and that you will be returning to us again in the near future. Thank you for taking the time to place your review on Trip Advisor.
Very poor restaurant although the breakfast was fine. Internet was exorbitant at 19.99 per day.the pillows on the bed said you could ask for feather etc but when we inquired that option did not exist.
Thank you for taking the time to provide feedback on your stay. It is unfortunate you did not fully enjoy your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.
Thank you again for your comments, we look forward to serving you in the future.
We stayed for 3 nights and the hotel was great for a short stay. The room was a good size as was the bathroom. The breakfast had plenty of choice for 3 nights but might have become monotonous if staying longer. Having said that, I eat the same thing very day at home! We ate here twice in the evenings and despite the fact that they had events on both nights, weddings, we were served promptly and the food was ok - pub grub - which is what we wanted. The noise didn't carry either. We were worried that we'd be disturbed by noise when we went up to the room but we couldn't hear anything. We had a good nights sleep.
What a great review!! We endeavour to ensure that all of our guests have a great nights sleep, and I’m pleased that this was the case for you. I was thrilled to note that you enjoyed your Dining Experience, and that even though we had private functions in the hotel, it did not disturb your comfort. Thank you for placing your review, and I hope you will return to us when you are next visiting the area.