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“Good for work in Ashford”

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Holiday Inn Ashford - Central
Ranked #8 of 8 Hotels in Ashford
Loughborough, United Kingdom
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good for work in Ashford”
Reviewed February 25, 2013

Great example of Holiday Inn. Lovely staff, and good rooms, I asked for a quiet room and it was quiet. Stupid price for WiFi, not even a 30 mins free session and the bar was on the pricey side. I would have rated this as 5 but for the WiFi, if that is not important then a good price, good location and lovely staff.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nigel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at Holiday Inn Ashford - Central, responded to this review, March 7, 2013
Dear Nigel H,

thank you for your feedback regarding your recent stay. I have taken this opportunity to share your positive feedback about the staff and rooms with my team. I also want to thank you for your comments regarding our Wi-Fi. In order to provide the safest, fastest possible networking we have invested significantly in the latest equipment and internet provision and it is always appreciated when our guests give us feedback on this.

I look forward to welcoming you back to the hotel soon.

Regards

Richard Metcalfe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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582 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
penarth - south wales
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 15, 2013 via mobile

I stay at this hotel fairly often. Reception staff always polite and helpful. I always ask for a quiet room and get one. Stayed in for food on Wednesday night and it was ok. Should have raised at the time but after a long drive and day did not feel up to it. Cray fish salad was dry and flavourless, steak was very fatty but chips and sides good! Slept well but missed the coffee that used to be served on check out. Location and car parking cant be faulted.

Stayed February 2013, traveled on business
Helpful?
Thank marcus_rees_davies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Manager at Holiday Inn Ashford - Central, responded to this review, March 7, 2013
Dear Marcus_Rees_Davies,

thank you for your comments regarding your recent stay at the hotel. I was pleased to read that you usually stay with us and enjoy your trips but it was disappointing to see that we failed to deliver on our promise of consistently great Food. I have taken your comments regarding the steak and crayfish and followed up with our suppliers and the Kitchen team to ensure that we learn from the issues you encountered.

I do hope that can welcome you back to the hotel soon.

regards
Richard Metcalfe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 7, 2013

Great location, for a relaxing evening after a day in France excellent factilites, easy access from the motorway. Room are fab and roomy plenty of towels provided, food in the hotel is great both for evening meal and buffet breakfast. Car parking is easy and plentyful Cannot wait to return next year

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Welshbonkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, Manager at Holiday Inn Ashford - Central, responded to this review, March 7, 2013
Dear Welshbonkers,
thank you for taking the time to review the Holiday Inn Ashford Central. I was pleased to read that you found our rooms, facilities, food and parking provided everything you needed. I look forward to welcoming you back next year so that you can try the fantastic new breakfast that we will be launching this month.

regards

Richard Metcalfe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
362 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed January 4, 2013 via mobile

We stayed here for one night before heading across in the tunnel to France (10-15 minutes drive from the tunnel). The hotel had plenty of parking and was ways to find. We received a warm greeting and was upgraded even though both room were paid for using Priority Club points. Would stay there again in preference to the Holiday Inn Express.

Stayed January 2013, traveled with friends
Helpful?
1 Thank Youngklaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at Holiday Inn Ashford - Central, responded to this review, January 8, 2013
Thank you so much for your kind review. I was delighted to hear that you received a warm welcome on arrival and found our hotel well suited for your needs. I do hope we can welcome you back to the Holiday Inn Ashford Central again in the near future.
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ashford kent
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 3, 2013

I would just like to congratulate both the management and staff of the Holiday Inn for giving our family a great time at both events. For the first time we deceided to have our Christmas Lunch at a Hotel this year and I have to admit we didnt know what to expect. From making the booking with Scarlet for 15 of the family: ages from 14 years to 60 plus!! The experience is one that we will happily repeat! The food and staff exceeded all expectations!! In fact we were very impressed with the service we received , and found that nothing was too much trouble for the staff. Well done to all!! New Year was another resounding succsess. our only suggestion we would make is that the Buffet should be in a more accessible position but that is a very minor point What a great evening! Thank you for making what could have been a very difficult Christmas for us so very enjoyable. It certainly beats some 5 * Hotels that we have stayed in!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blowerAshfordKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exmouth, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 1, 2013

A lovely week spent over the Xmas period while visiting relatives a very large comfortable en suite room with king size bed and comfortable easy chairs etc lovely and warm considering time of year. The buffet breakfast was better than a four star hotel and the one evening we did have a meal again it exceeded all expectations certainly value for money all round.

Room Tip: No preference they were all the same high quality
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at Holiday Inn Ashford - Central, responded to this review, January 8, 2013
Thank you so much for the most wonderful review. I was delighted to hear that you enjoyed a lovely week at our hotel over the festive period and it exceeded your expectations. We do hope you will visit our hotel again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
142 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 28, 2012

We arrived at night and it was hard to find as the signboard's light was not working so we drove around for about 10 mins to find the entrance. Apart from that hiccup, the room was clean and comfortable for a quick overnight stay for a family of four. The breakfast is good value with a wide enough variety - much more reasonable than what some hotels charge and kids eat free!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naga64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at Holiday Inn Ashford - Central, responded to this review, December 31, 2012
Dear Naga64,

thank you for taking the time to review the Holiday Inn Ashford Central. I was pleased to hear that you enjoyed our Breakfast and that your room was clean and comfortable. I will meet with our Maintenance team this week to look at the problem with the entrance light, thank you for raising this.

I look forward to welcoming you back to the hotel again in the near future.

Regards

Richard Metcalfe
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Ashford - Central

Property: Holiday Inn Ashford - Central
Address: Canterbury Road, Ashford TN24 8QQ, England
Phone Number:
Location: United Kingdom > England > Kent > Ashford
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Ashford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ashford - Central 3*
Number of rooms: 103
Official Description (provided by the hotel):
Holiday Inn Ashford Central is ideally situated to meet the needs of both business and leisure travellers. The hotel is within easy reach of the Eurostar terminal at Ashford International Station, with links to Disneyland Paris. The hotel is also close to M20 Motorway, Canterbury, Eurotunnel Le Shuttle & Dover Ferry Port for City D'Europe. The hotel offers rooms ranging from Executive, Accessible to Family rooms which are all fully air-conditioned with high-speed Internet access in all the bedrooms, meeting rooms and lounge/lobby. The venue is licensed for civil weddings and can accommodate large parties up to 140 guests with a private bar. There are 6 meeting rooms with air conditioning & natural daylight available for small and large scale meetings. Holiday Inn Ashford Central provides an ideal base for visiting local attractions including: Canterbury Cathedral, Leeds Castle, Howletts & Port Lympne Wild Animal Park, Romney & Hythe Dymchurch Railway & McArthur Glen Designer Shopping Outlet. ... more   less 
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Also Known As:
Holiday Inn Ashford - Central Hotel Ashford
Ashford Holiday Inn
Holiday Inn Ashford - Central Kent

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