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Premier Inn Ashford (Eureka Leisure Park) Hotel
Ranked #3 of 8 Hotels in Ashford
Certificate of Excellence
Reviewed March 10, 2014

Have used another hotel (Travelodge) at this Leisure Park several times previously as a stopover when travelling to/from France from Cumbria by Eurotunnel. This Premier Inn wins hands down though. Fine service, comfortable room, busy but excellent diner adjacent to the hotel, and very little background noise considering its proximity to the motorway/main road. The £29/night offer made it excellent value for money but even at a "standard" price it rates highly.

  • Stayed: March 2014, traveled as a couple
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Thank Willie2145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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548 - 554 of 829 reviews

Reviewed March 10, 2014

The location is handy if you are enroute to or from the channel/port areas with easy access off the motorway. There is as good range of branded restaurants and a cinema on the park. There's a Sainsbury's only a mile away with a petrol station. The hotel is a good standard of Premier Inn.

  • Stayed: March 2014, traveled on business
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Thank N101B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

Check in was very efficient and quick, the room was everything expected of a premier inn. Staff very pleasant. Room a little cold when we checked in, after trying the settings in the room we visited reception who informed us they controlled the temperature and this could not be done in the room, this was sorted and the room was soon lovely and warm. We visited the beefeater next door which was also very pleasant, and breakfast was also very good. All in all a pleasant stay.

  • Stayed: February 2014, traveled as a couple
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Thank jillpash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

Unfortunately, I can say nothing good about this company. Their "goodnight's sleep guarantee" is a pure scam. We couldn't sleep a wink because the aircon was set to a MINIMUM of 19°C all night. You could increase it (!!!) but not decrease it. Normal bedroom temperature, in my opinion, is around 16°C. Why on earth they didn't set it at, say, 15° and then let people put it up if they want to, I do not know. Anyway, the next morning, the girl on the counter wasn't the slightest bit interested, made no effort at all to help and we left. I tried emailing the company later but have never received a reply. Never again!

  • Stayed: October 2013, traveled with family
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Thank enricorosso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Ashford (Eureka Leisure Park) Hotel, responded to this reviewResponded March 7, 2014

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests receive a warm welcome in a clean and comfortable environment, I sincerely apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be investigated with our Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014 via mobile

Stayed here on a Monday night. I was allocated a room on the 2nd floor at the end of the corridor away from the lift.
Room was exceptionally clean.
Friendly receptionists and a decent meal from the pub next door. I also had a good breakfast there in the morning.
I would definitely stay there again.

Stayed: February 2014, traveled on business
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2014

Spacious and very clean rooms,tea and coffee facilities, very comfortable bed, large bathrooms but no fridge or minibar .Staff at reception are very kind and helpful .On second day, the room wasn't made (up) unfortunately, but thanks to the Premier inn policy and thanks to reception staff, I got my money back for the second night. That's great and I will never forget it.

  • Stayed: February 2014, traveled solo
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1  Thank zavion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

We were surprised at the price for a two night stay at £78 for the room. Terrific Value. The twin bedded room we booked turned out to be a family room which suited as even better. Superb room, clean as a new pin. Linen immaculate. Shower/Bathroom easy to use, not the usual blockage in the shower-head to clear..it was safe to use the bathroom taps and shower adjusters. We are elderly..no cold or scalding starts.The Hotel is situated on a site where all the facilities you could ever want are available. e were surprised at that. No noise from outside. Some overhead noise briefly evening and morning from children accommodated in room above ours..The breakfast was a treat - fantastic food, I complimented the chef, every ingredient perfect.
This was almost a perfect stay everything was 100%
It was so easy to access. I joined the M-way at Bristol a short way from my home, and wheeled into the area called Eureka Park which is within a 100 metres of the M-way or almost. Easy.

  • Stayed: February 2014, traveled with family
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1  Thank 186220Peter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ashford (Eureka Leisure Park) Hotel

Address: Rutherford Road | Eureka Leisure Park, Ashford TN25 4BN, England
Location: United Kingdom > England > Kent > Ashford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Ashford
Price Range: $75 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Ashford (Eureka Leisure Park) Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Fill up on fun with a stopover at Premier Inn Hotel Ashford (Eureka Park). You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for the Eurotunnel. You could watch the stars of the big-screen at Cineworld, then star in your own European adventure. Or grab some great deals at Ashford Designer Outlet before heading off to seal a business deal in Brussels. And when you're tired out from work or play, rest up with our tasty restaurant, spacious air-conditioned rooms and super comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: From clockwise M25(J3): take M20 (Dover), leave at J9 (Canterbury/ Ashford). At roundabout take 1st exit onto Trinity Rd at next roundabout take 3rd exit onto Rutherford Rd, follow left. Premier Inn 1st on right. From anti-clockwise M25(J5): continue onto M26 (Dover/M20). Merge onto M20, leave at J9 (Canterbury/ Ashford). At roundabout take 1st exit onto Trinity Rd at next roundabout take 3rd exit onto Rutherford Rd, follow left. Premier Inn 1st on right. Transport and local information: Ashford International Train Station 3 Miles Canterbury Cathedral 14 Miles Port Lympne Safari Park 12 Miles Eureka Leisure Park 5 Miles Channel Tunnel (Folkstone) 13 Miles ... more   less 
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Also Known As:
Premier Inn Ashford (Eureka Leisure Park) Hotel Ashford
Premier Inn Ashford (Eureka Leisure Park) Hotel Kent

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