I have now stayed at this hotel twice. The first time in a standard room and the second time we were given one of the suites.
The check in desk is not constantly manned, so checking in and out can be a bit of a challenge, especially if you need to leave particularly early or are checking in late. It's all a bit squeezed in the corridor. There are also many many stairs, and no lift, making it a bit of a chore with lots of cases!
I have not eaten an evening meal in the hotel, but the menu looks lovely, and judging by the breakfast I imagine it would be nice. The breakfast room is lovely and the food provided great, but the staff could be a bit more attentive!
The standard room in which I stayed was comfortable and functional, but had some issues, such as the shower which got boiling hot every time someone else used a tap and was so small that you could not get away from the water. The floor was also so uneven that there was a gap of about an inch between the bathroom door and the floor. The room was clean and obviously newly decorated, and the bed was comfortable, however the furniture was disappointingly cheap looking.
The suite I stayed in on my second visit was beautiful. Sloping ceilings and beams, a huge bathroom with a free standing bath, flatscreen TV, very comfortable bed and plenty of tea, coffee and biscuits. It does overlook the street and main road, meaning at night it was either hot or noisy!
Overall I was impressed. It's a great old building and a real effort has been made to make it pleasant to stay in. However the Mercure Whately Hall down the street is cheaper and generally more consistently good quality, so I would probably opt for that first, unless you can get a really good deal at the Cromwell.
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- Also Known As:
- Cromwell Hotel Banbury