Paid £90 a night for a superior room and was extremely disappointed. The stay did not start well as there were no signs to indicate where parking was. When we were directed round the back it was extremely run down. Reception dark and we were greeted by someone who doesn't normally work there and was wearing a parka!! Unsure how they decided it was a superior room - on a slope, very dated furniture and decor, no heater in bathroom so that was always cold and a dim light. The shower head dripped constantly and when we removed it the whole system buzzed. The tiles round the bath were stained and we were provided with only one small bottle of shampoo and one hand towel. The mattress was clearly past its best. Breakfast was ok but the service was very hit and miss. Damaged walls on the stairs, bar area felt like a wetherspoons. The manager had not been there that long and was clearly working a lot of hours and was exhausted. He has his work cut out. Won't be booking again - the website certainly does not reflect the state of the hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Hotwire, Orbitz and TripOnline SA so you can book your Cromwell Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cromwell Hotel Banbury